Flooring Expo by Carpet King
1.5 / 5 stars, out of 11 reviews
13512 Wayzata Blvd
Minnetonka, MN 55305
Phone: (952) 230-3922
Review Summary
Flooring Expo by Carpet King has received mixed reviews from customers. With a rating of 1.5 stars out of 5, it is evident that their service has left a lot to be desired for some individuals.
One customer named Heather had a particularly negative experience with the salesperson. Heather mentioned that she was given incorrect information by the salesperson, specifically regarding furniture moving. The salesperson stated that they did not provide furniture moving services and Heather would need to hire someone separately. This lack of clarity and misinformation led to frustration and inconvenience for Heather.
On the other hand, Tony had a positive experience with Flooring Expo by Carpet King. He mentioned that Tony and the rest of the staff at the Minnetonka location were excellent to work with. Tony was impressed with the pricing and found the installation process to be smooth and hassle-free. This positive review highlights that there are individuals who have had a satisfactory experience with the company.
However, another customer had a similar negative experience to Heather. They caution others to be careful before hiring Carpet King on Wayzata Blvd. in Minnetonka. The customer had their entryway and kitchen tiled, but immediately noticed issues with the job. This indicates potential issues with the quality of workmanship or attention to detail.
Overall, the mixed reviews suggest that Flooring Expo by Carpet King may not consistently deliver on customer expectations. Prospective customers should exercise caution and consider their options before choosing this company for their flooring needs.
Learn More About Flooring Expo by Carpet King Here
Hopkins Carpet One Floor & Home
4.5 / 5 stars, out of 7 reviews
907 Hopkins Center
Hopkins, MN 55343
Phone: (952) 933-6422
Review Summary
Hopkins Carpet One Floor & Home is a reputable carpet and flooring store located in Hopkins, MN. With a rating of 4.5 stars and a total of 7 reviews, it’s clear that this establishment is highly regarded by its customers.
Customers have praised the friendly and helpful sales staff at Hopkins Carpet One. They have found the employees to be knowledgeable about the products and willing to go the extra mile to assist them in finding the perfect carpet or flooring for their needs.
The selection of products available at Hopkins Carpet One is vast, ensuring that customers can find exactly what they’re looking for. Whether they need carpeting, carpet installation, or other types of flooring, this store has it all.
In one review, a customer mentioned that they were initially concerned about a refund for returned flooring. However, they were able to resolve the issue and update their review to reflect their satisfaction with the resolution. This demonstrates the store’s commitment to customer satisfaction.
Another customer specifically mentioned the exceptional service they received from Mark, one of the employees at Hopkins Carpet One. They described him as caring, helpful, and professional, highlighting his dedication to providing a positive customer experience.
If you’re in the market for new carpet or flooring, Hopkins Carpet One Floor & Home is definitely worth considering. Their knowledgeable staff, vast selection of products, and commitment to customer satisfaction make them a top choice in the Hopkins area.
