KLT General Contractors
3.5 / 5 stars, out of 3 reviews
Heyworth, IL 61745
Phone: (309) 276-7501
Review Summary
KLT General Contractors is a reputable company in Heyworth, IL that specializes in general contracting, flooring, and painting services. With a rating of 3.5 out of 5, they have received mixed reviews from their customers.
One satisfied customer had a positive experience with KLT General Contractors. They praised Tyson, one of the contractors, for accurately identifying the source of a water leak behind their sunroom wall. The customer appreciated Tyson’s thoroughness and gave the company a 5-star rating. They were impressed with the professionalism and expertise displayed by the team.
On the other hand, a disappointed customer expressed frustration with the company’s lack of responsiveness. They mentioned that their unit was leaking water and making a strange noise, but KLT General Contractors did not address the issue or provide a satisfactory response. This customer gave a 1-star rating, expressing their dissatisfaction with the company’s customer service.
Despite the mixed reviews, another customer had a positive experience with KLT General Contractors. They were particularly impressed with the competitive quote provided by the company and the prompt scheduling of the concrete work. The customer expressed satisfaction with their new driveway, describing it as “amazing” and commended the professionalism of the team. They awarded KLT General Contractors a 5-star rating for their excellent service.
Overall, KLT General Contractors has shown both strengths and areas for improvement based on the reviews. While they have demonstrated expertise in identifying and resolving issues, some customers have expressed concerns about their responsiveness. It is important for the company to address these concerns and improve their customer service to ensure consistent satisfaction among their clients.
