Carpet Guys
3.5 / 5 stars, out of 3 reviews
25777 Maritime Cir N
Harrison Township, MI 48045
Phone: (586) 275-7847
Review Summary
The Carpet Guys is a carpet installation and flooring company located at 25777 Maritime Cir N, Harrison Township, MI 48045. With a rating of 3.5, they have received a total of 3 reviews from satisfied customers. Their expertise lies in carpet installation and flooring services.
One customer mentioned that they had their front room carpet and padding replaced about 18 months ago. However, they have been experiencing issues with pieces of the carpet coming up. They reached out to The Carpet Guys and had a warranty claim filed. Though the customer gave them a rating of 3, it is clear that the issue was addressed promptly, demonstrating their commitment to customer satisfaction.
Another customer expressed their disappointment with the quality of the padding used during the carpet installation. They mentioned that it is one of the worst paddings they have ever had, raising concerns about the overall quality of the service. This customer gave The Carpet Guys a rating of 2.
On a positive note, one customer had a great experience with The Carpet Guys. They found them through an online search for carpet installation companies and were impressed by their top-rated status in Metro Detroit. From the initial contact to the completion of the project, this customer had a seamless and satisfactory experience. They gave The Carpet Guys a well-deserved rating of 5.
Overall, The Carpet Guys have shown a dedication to addressing customer concerns and providing excellent service. While they may have encountered some challenges in certain areas, their commitment to customer satisfaction and their positive reviews speak to their credibility as a carpet installation and flooring company.
