Greenville Carpet
1.0 / 5 stars, out of 2 reviews
3157 State Highway 34 S
Greenville, TX 75402
Phone: (903) 455-7000
Review Summary
Greenville Carpet is a carpeting and flooring company located at 3157 State Highway 34 S, Greenville, TX 75402. They also offer shutters as part of their services. With a rating of 1.0, based on 2 customer reviews, it is clear that their customers have had a negative experience.
One reviewer mentioned that the business did not stand by their work. They had vinyl flooring installed throughout their house, but one of their toilets started leaking under the flooring. This is a serious issue that should have been addressed by the company, but it seems they did not take responsibility for it. This lack of accountability is disappointing and reflects poorly on their professionalism.
Another customer went to the store to get an estimate for vinyl flooring. They were quoted $1600 for some clearance flooring. However, the employee who provided the quote went out of town for a week and then fell ill. The customer had to keep going back to the store to follow up on their request, which is a hassle and inconvenience. This kind of miscommunication and lack of organization reflects poorly on the company’s customer service.
Based on these reviews, it seems that Greenville Carpet has failed to meet their customers’ expectations in terms of their workmanship and customer service. The leaking toilet issue is a serious concern as it indicates a potential flaw in their installation process. Additionally, the lack of timely communication and organization in providing estimates is frustrating for customers.
It is important for businesses in the carpeting and flooring industry to prioritize customer satisfaction and ensure that their work is of high quality. Unfortunately, based on these reviews, it seems that Greenville Carpet has not met these standards. Potential customers should consider these negative experiences before making a decision to work with this company.
