T K Carpet Gallery
2.5 / 5 stars, out of 3 reviews
1100 W Homer M Adams Pkwy
Godfrey, IL 62035
Phone: (618) 466-0630
Review Summary
T K Carpet Gallery is a carpeting and flooring business located in Godfrey, IL. With a rating of 2.5 and 3 reviews, it’s clear that this business has received mixed feedback from customers.
One reviewer had a positive experience with T K Carpet Gallery, stating that the service is always timely and the work is perfect. They have never had any negative issues with the business and would recommend them to anyone. This glowing review reflects the high quality of service provided by T K Carpet Gallery.
However, not all customers had the same positive experience. Another reviewer expressed regret for not reading the reviews before hiring T K Carpet Gallery. They had a negative experience with the owner, Tom, who they described as pitiful. There was a disagreement regarding the square footage, which resulted in a disappointing outcome for the reviewer. This negative review highlights the importance of clear communication and understanding between the business owner and the customer.
Another customer had a similar negative experience with T K Carpet Gallery. They mentioned that it is a one-man operation and that they did most of the work themselves. However, when they expected a price reduction for their efforts, the owner asked them for more help instead. This lack of recognition for the customer’s contribution left a negative impression on them.
Based on the mixed reviews, it seems that T K Carpet Gallery may have some areas to improve upon. Clear communication, fair pricing, and recognition of customer efforts are all important factors in providing a satisfactory experience. It is recommended that the business address these concerns to ensure customer satisfaction and improve their overall rating.
