Schmidt Flooring
5.0 / 5 stars, out of 1 reviews
2432 High St
Crescent Springs, KY 41017
Phone: (859) 360-3162
Review Summary
Schmidt Flooring is an excellent flooring company located in Crescent Springs, KY. With a perfect rating of 5.0, they have gained the trust and satisfaction of their customers.
One reviewer shared their positive experience, stating that Schmidt Flooring provided them with great flooring. They were extremely satisfied with the quality of their work and the kindness of the staff. The reviewer even mentioned that Schmidt Flooring completed the flooring for their entire downstairs without any mistakes. This speaks volumes about the professionalism and expertise of the team.
Not only did Schmidt Flooring deliver exceptional service, but they also ensured a clean and tidy job. The reviewer expressed their appreciation for the lack of mess-ups during the process. This attention to detail and commitment to customer satisfaction sets Schmidt Flooring apart from other flooring companies.
If you’re looking for a reliable and skilled flooring company, Schmidt Flooring is the perfect choice. Their dedication to providing top-notch service and their ability to exceed customer expectations make them stand out in the industry. Whether it’s for residential or commercial projects, Schmidt Flooring will surely deliver exceptional results. Contact them today at (859) 360-3162 to experience their outstanding service for yourself.
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United Installs
1.0 / 5 stars, out of 8 reviews
516 Enterprise Dr
Erlanger, KY 41017
Phone: (859) 916-5201
Review Summary
United Installs has received a total of 8 reviews on their services. Unfortunately, the overall rating is quite low at 1.0 out of 5 stars. This indicates a significant level of dissatisfaction among customers who have utilized their services.
One customer, who has been a loyal Lowe’s customer for over thirty years, expressed their disappointment in United Installs’ installation team. They stated that they would not purchase flooring from Lowe’s again unless they change their installers. This negative experience highlights the importance of having skilled and professional installers to ensure customer satisfaction.
In addition to the poor installation experience, another reviewer mentioned their dissatisfaction with United Installs’ interview process. They described the HR Manager as the rudest they have encountered in over 20 years of office work. This highlights a lack of professionalism in their hiring process and raises concerns about the overall quality of their staff.
Furthermore, a customer mentioned their frustration with the delay in the installation of their purchased hardwood flooring. They stated that they made the purchase in mid-April and as of mid-June, the installation had still not been completed. This significant delay in service delivery raises questions about United Installs’ ability to fulfill their commitments to customers in a timely manner.
Based on these reviews, it is evident that United Installs has failed to meet the expectations of their customers. The negative experiences with their installation team, unprofessional HR Manager, and delayed service indicate significant areas for improvement. It is crucial for United Installs to address these issues promptly and take necessary steps to ensure customer satisfaction in the future.