Herb’s Carpet & Tile
2.0 / 5 stars, out of 4 reviews
1223 W Main St
Fremont, MI 49412
Phone: (231) 924-6300
Review Summary
Herb’s Carpet & Tile has received mixed reviews from customers. The overall rating of the business is 2.0 out of 5 stars. Despite having a low rating, the business has received 4 reviews from customers.
One satisfied customer mentioned that they were pleased with the installation of their new carpet in their farmhouse near Fremont. They appreciated the accommodating nature of Phil, the owner, especially as they didn’t live there full time. This customer gave a rating of 5 stars.
However, another customer had a completely different experience. They described the company as horrible to do business with. The owner, Phil, had promised to complete a shower tear out and tile installation, but failed to follow through. This customer gave a rating of 1 star.
Another customer expressed disappointment with the service they received. They claimed that the workers didn’t even vacuum after the installation and left a mess behind. They also mentioned that the workers walked out while they were on the phone. This customer also gave a rating of 1 star.
Based on the reviews, it seems that Herb’s Carpet & Tile has had issues with fulfilling promises and providing satisfactory service to their customers. The negative experiences mentioned by some customers raise concerns about the professionalism and attention to detail of the workers. Potential customers should consider these factors before deciding to do business with this company.
