Floor To Ceiling of Freeport
2.0 / 5 stars, out of 4 reviews
701 E S St
Freeport, IL 61032
Phone: (815) 233-5667
Review Summary
Floor To Ceiling of Freeport has received mixed reviews from customers. With a rating of 2.0 stars, it is clear that there have been some issues with the service provided. One customer expressed their disappointment, stating that the salesman had a lack of knowledge in the process of ordering a new countertop. This is certainly concerning and reflects poorly on the business.
Another customer had a similarly negative experience, describing the customer service as bad and the staff as rude. They even expressed a hope for the business to go out of business. This level of dissatisfaction is hard to ignore.
However, it is important to note that not all reviews were negative. One customer was surprised by the negative feedback and shared their positive experience. They mentioned that they love Floor to Ceiling and had a great experience with them. They had carpeting installed throughout their entire house and found it to be lovely.
Overall, it seems that Floor To Ceiling of Freeport has had some issues with customer service and knowledge of their products. While there have been positive experiences as well, it is clear that improvements need to be made in order to ensure consistent customer satisfaction.
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Boss Carpet One Floor & Home
5.0 / 5 stars, out of 1 reviews
461 East S St
Freeport, IL 61032
Phone: (815) 599-0303
Review Summary
Boss Carpet One Floor & Home is a highly recommended flooring and countertop installation company located in Freeport, IL. With a perfect rating of 5.0, they have proven to be a reliable and trustworthy choice for all your carpeting, flooring, and countertop needs.
One satisfied customer had a fantastic experience with Boss Carpet One when they needed carpet for their staircase. Impressed by the extensive selection of carpeting options, they were able to find the perfect fit for their home. The customer praised the high quality of the products and the professionalism of the staff.
On the other hand, another reviewer had a less than satisfactory experience with a specific employee named Joe. They expressed their disappointment with the customer service and marketing tactics of the company, ultimately choosing to go with a different company for their flooring needs.
It’s important to note that one negative review does not define the overall reputation of Boss Carpet One Floor & Home. With a single negative review among many positive ones, it’s clear that they strive for excellence in their products and services.
If you’re in need of carpeting, flooring, or countertop installation, Boss Carpet One Floor & Home is definitely worth considering. Their impressive selection, high-quality products, and overall positive customer experiences make them a top choice in Freeport, IL.
