Grand Valley Flooring
2.5 / 5 stars, out of 9 reviews
76981 US Hwy 40
Ste 1
Fraser, CO 80442
Phone: (970) 281-7513
Review Summary
The Grand Valley Flooring company has received mixed reviews from customers. With a rating of 2.5 stars, it is evident that some customers have had a negative experience with the company. However, it is important to note that they have also received positive feedback from satisfied customers.
One customer mentioned that Ted and Bobbie from the company were nice to work with and provided excellent responsiveness. This shows that the company values good customer service and is willing to go the extra mile to assist their clients. The customer also mentioned that they contacted other well-known carpet businesses but found Grand Valley Flooring to be a standout option.
On the other hand, another customer expressed disappointment with the company’s lack of response. They had reached out for a quote but did not receive any reply. This suggests that there might be some room for improvement in terms of communication and customer follow-up.
Additionally, a customer mentioned that they found the staff at Grand Valley Flooring to be unfriendly. This negative experience led them to drive an hour away to find a more helpful and friendly flooring company. This feedback highlights the importance of creating a welcoming and positive environment for customers.
Overall, it seems that Grand Valley Flooring has both positive and negative aspects to their service. While they have received praise for their responsiveness and customer service, there are areas where they can improve, such as communication and friendliness. It is important for the company to take these reviews into consideration and strive for continuous improvement to provide the best experience for their customers.
