Buddy’s Flooring America
2.5 / 5 stars, out of 3 reviews
7112 Turfway Rd
Florence, KY 41042
Phone: (859) 371-9797
Review Summary
Buddy’s Flooring America is a carpeting and flooring store located at 7112 Turfway Rd in Florence, KY. They offer a variety of flooring options including carpeting, flooring, and tiling. With a rating of 2.5 stars and a review count of 3, let’s take a closer look at what customers have to say.
One customer mentioned that the carpet installers from Buddy’s Flooring America were fantastic. They were impressed with the efficiency of two young guys who installed carpet in four rooms in less than two hours. However, the customer also mentioned encountering some issues with the man and girl who came to install something else. It seems that there may have been a miscommunication or problem during that particular installation.
Another customer had a positive experience resolving a problem with Buddy’s Flooring America. They were able to compromise and work out a solution with the help of Kim, the Florence Manager. The customer praised Kim for being a fantastic listener and for providing great assistance in finding a resolution. This positive interaction demonstrates the store’s commitment to customer satisfaction and willingness to address and resolve issues.
On the other hand, one customer had a negative experience with Buddy’s Flooring America. They purchased hardwood flooring for their first floor and had it installed by their own contractor. However, they were disappointed with the quality of the flooring and expressed their dissatisfaction. It seems that the customer’s expectations were not met and they were not satisfied with the product they received.
Overall, Buddy’s Flooring America offers a range of flooring options and has received mixed reviews from customers. While there are positive experiences with efficient carpet installers and helpful staff, there are also negative experiences with product quality. It’s important for potential customers to carefully consider their specific needs and preferences before making a decision.
Learn More About Buddy’s Flooring America Here
Mcswain Carpets & Floors
3.0 / 5 stars, out of 4 reviews
7931 Mall Rd
Florence, KY 41042
Phone: (859) 525-8788
Review Summary
Mcswain Carpets & Floors is a company located at 7931 Mall Rd, Florence, KY 41042. They specialize in carpeting, flooring, and refinishing services. With a rating of 3.0 and a total of 4 reviews, their reputation seems to be a mix of positive and negative experiences.
One reviewer had an extremely negative experience with the company. They mentioned that the sales representative was rude and unhelpful, even after providing their budget. It seems that the customer felt unheard and dissatisfied with the service they received.
On the other hand, another customer had a flawless purchasing experience with Mcswain Carpets & Floors. They mentioned that the staff genuinely cared about their needs and even followed up to ensure their satisfaction. This positive review highlights the company’s commitment to customer service.
However, a third reviewer had a similar negative experience as the first one. They commented on the company’s poor customer service, lack of follow-up, and lack of communication within the team. This negative feedback suggests that Mcswain Carpets & Floors may need to improve their internal processes to ensure a smoother customer experience.
Based on the mixed reviews, it is evident that Mcswain Carpets & Floors has room for improvement in terms of their customer service and communication. While some customers had positive experiences, others encountered issues that left them dissatisfied. Potential customers should take these reviews into consideration when deciding whether to engage Mcswain Carpets & Floors for their carpeting, flooring, or refinishing needs.
Learn More About Mcswain Carpets & Floors Here
Grain Design Flooring
5.0 / 5 stars, out of 1 reviews
7505 Dixie Hwy
Florence, KY 41042
Phone: (859) 392-9722
Review Summary
Grain Design Flooring is a highly recommended flooring company located in Florence, KY. With a perfect rating of 5.0, they have proven to be one of the best in the industry. Their expertise lies in providing top-notch flooring solutions to their customers.
One satisfied customer had the pleasure of working with Grain Design Flooring to refurbish the floors in their circa 1930 home. After doing their due diligence and getting three quotes, they found that Grain Design Flooring blew away the competition in terms of price and quality.
The customer was impressed with the professionalism and efficiency of the Grain Design Flooring team. They were able to complete the project to the customer’s satisfaction and within the agreed-upon timeframe. The attention to detail and craftsmanship displayed by the team was commendable.
The customer was particularly pleased with the final result. The floors in their home were transformed and looked absolutely stunning. Grain Design Flooring not only met but exceeded their expectations.
Not only did Grain Design Flooring provide excellent service and quality work, but their customer service was also exceptional. The customer felt valued and appreciated throughout the entire process. The team was responsive, attentive, and always ready to answer any questions or concerns.
In conclusion, Grain Design Flooring is a top-notch flooring company that delivers outstanding results. Their competitive pricing, attention to detail, and exceptional customer service make them the go-to choice for all flooring needs. Whether it’s refurbishing old floors or installing new ones, Grain Design Flooring is the best in the business.
Learn More About Grain Design Flooring Here
LL Flooring – Florence
3.5 / 5 stars, out of 6 reviews
7800 Connector Dr
Florence, KY 41042
Phone: (859) 918-9961
Review Summary
LL Flooring – Florence is a flooring store located at 7800 Connector Dr, Florence, KY 41042. With a rating of 3.5 stars and a total of 6 reviews, they offer a wide range of flooring options and building supplies, making it a convenient one-stop shop for all your flooring and home decor needs.
One satisfied customer mentioned that they had visited four different places for flooring, including Home Depot, Lowes, and Menards, but ultimately chose LL Flooring – Florence. They were impressed with the quality of the products and the service provided. The customer gave them a 5-star rating, highlighting their positive experience.
However, another customer had a negative experience with the customer service at LL Flooring – Florence. They felt that there was a bait and switch tactic used when it came to the installation charges. The customer expressed their dissatisfaction with the quote they received for 577 sq ft of flooring, stating that everything except the flooring was included in the quote. They gave LL Flooring – Florence a 1-star rating.
Despite the negative review, it’s important to note that LL Flooring – Florence has received positive feedback as well. A customer mentioned that they had a great experience doing business with Mike or Mike, both of whom are described as first-class professionals. They praised their friendliness and the way they made them feel appreciated throughout the process. This customer also gave LL Flooring – Florence a 5-star rating.
Overall, LL Flooring – Florence offers a wide selection of flooring options and building supplies. While there may have been some negative experiences with customer service, there are also positive reviews highlighting the professionalism and friendliness of the staff. If you’re in the Florence, KY area and in need of flooring or home decor, it may be worth considering LL Flooring – Florence as one of your options.
Learn More About LL Flooring – Florence Here
The Tile Shop
3.5 / 5 stars, out of 4 reviews
7654 Mall Rd
Florence, KY 41042
Phone: (859) 746-8453
Review Summary
The Tile Shop is a flooring and tiling store located at 7654 Mall Rd, Florence, KY 41042. With a rating of 3.5 stars and a price range of $$$, it offers a wide range of options for customers looking to renovate their floors or bathrooms.
Based on the reviews, it seems that The Tile Shop has had a mixed track record. One customer mentioned that their salesperson was great and they are looking forward to picking up their tile next week. This positive experience indicates that the staff at The Tile Shop is knowledgeable and helpful, ensuring a smooth and satisfactory shopping experience.
Another customer expressed their excitement after visiting the store and being impressed by what they saw. They plan to return on Monday to make their final choices. This positive feedback suggests that The Tile Shop offers a diverse and appealing selection of products that meet customers’ expectations.
However, one reviewer had a negative experience at The Tile Shop. They mentioned that the color of the tile they received was different from what was advertised in the store. This discrepancy can be frustrating for customers who have specific design plans in mind and rely on accurate representations of products. It is important for The Tile Shop to ensure that their advertising matches the actual products they deliver.
Overall, The Tile Shop has received a mix of positive and negative reviews. While some customers have had positive experiences with knowledgeable staff and impressive product offerings, others have faced issues with inaccurate product representations. It is essential for The Tile Shop to address these concerns and maintain a consistent and reliable service to ensure customer satisfaction.
Learn More About The Tile Shop Here
All About Floors
4.0 / 5 stars, out of 4 reviews
330 Weaver Rd
Ste 400
Florence, KY 41042
Phone: (859) 283-5556
Review Summary
All About Floors is a highly rated flooring and carpet installation company located in Florence, KY. With a rating of 4.0 and four positive reviews, it’s clear that they provide exceptional service to their customers.
One satisfied customer contracted with All About Floors to fix water damage in their home. They were impressed with the expertise and skill of the team, as the job involved working with hard (Hickory), pre-finished 8″ wide planks. Despite the difficulty, the team at All About Floors tackled the job with professionalism and delivered outstanding results.
Unfortunately, not every customer had a positive experience. One reviewer mentioned having a bad customer service experience, as All About Floors failed to show up for an appointment without any prior notice. However, after making another appointment, the team did show up and the customer was ultimately satisfied with the service provided.
On a more positive note, another reviewer had a fantastic experience with All About Floors. They were referred to the company by a friend who had recently had their kitchen and living room flooring done. The reviewer was pleased with the recommendation, as their own experience with All About Floors exceeded their expectations. From start to finish, they found the entire process to be smooth and enjoyable.
Overall, All About Floors is a reliable and skilled flooring and carpet installation company that goes above and beyond to satisfy their customers. While there may be occasional hiccups in terms of customer service, their expertise and dedication to delivering exceptional results make them a top choice for flooring needs in the Florence, KY area.
