Mike’s Carpet Connection
2.5 / 5 stars, out of 5 reviews
1300 Coastal Hwy
Ste 8
Fenwick Island, DE 19944
Phone: (302) 537-1899
Review Summary
Mike’s Carpet Connection is a carpeting and flooring store located in Fenwick Island, DE. With a rating of 2.5, it seems that the overall experience for customers has not been satisfactory. The store offers carpeting, flooring, and interior design services.
One reviewer mentioned that they ordered custom window shutters and blinds from the store, spending over $5k. Unfortunately, they were disappointed with the quality of the Elite brand shutters, as one of them had a broken slat in less than 6 months. This experience left them dissatisfied with their purchase.
Another customer expressed their frustration with the customer service received from the store. They described it as the worst customer service they have ever experienced, even compared to other local businesses. They specifically mentioned a so-called “project manager” who couldn’t differentiate between different products. This lack of knowledge and poor service left a negative impression on the customer.
A different reviewer shared their miserable experience with this flooring store. They felt that their time was wasted and advised others to shop elsewhere. They mentioned that there are many other stores nearby that would offer a better experience.
Based on these reviews, it seems that Mike’s Carpet Connection needs to improve its product quality, customer service, and overall customer experience. Potential customers may want to consider other options before making a purchase from this store.
