Simple Flooring
4.5 / 5 stars, out of 16 reviews
1445 Tonne Rd
Elk Grove Village, IL 60007
Phone: (773) 599-9669
Review Summary
Simple Flooring is a company that specializes in flooring, carpet installation, and damage restoration. With a rating of 4.5 stars and a total of 16 reviews, they have established themselves as a reliable choice for customers in Elk Grove Village, IL.
One satisfied customer had Simple Flooring install stair runners for them using runners they had purchased to match their area rugs. They were pleased with the job done, although there were a few small areas that could have been improved. Overall, they were happy with the result.
Another customer had a two-fold experience with Simple Flooring. They initially called for carpet replacement after experiencing water damage in their basement. Mike, the representative from Simple Flooring, provided great service. He was straightforward and pleasant, and even went the extra mile to help with the process. However, the overall rating for this experience was 3 stars, indicating that there were some aspects that could have been better.
Unfortunately, not all experiences with Simple Flooring have been positive. One customer had a disappointing experience, giving them a rating of 2.5 stars. They were initially impressed with Igor and Simple Flooring when they came to quote the job of refinishing their main floor, stairs, and other areas. However, there were issues that arose during the process that left the customer unsatisfied.
Overall, Simple Flooring has received positive feedback from the majority of their customers. However, there have been a few instances where customers were not completely satisfied with their experience. It is important to consider these reviews and make an informed decision when choosing Simple Flooring for flooring, carpet installation, or damage restoration needs in Elk Grove Village.
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Mr Bamboo
2.5 / 5 stars, out of 14 reviews
1402 Elkhurst Rd
Elk Grove Village, IL 60007
Phone: (630) 227-6600
Review Summary
Mr Bamboo is a flooring business located at 1402 Elkhurst Rd, Elk Grove Village, IL 60007. With a rating of 2.5 stars and a total of 14 reviews, they specialize in flooring services.
One reviewer expressed their dissatisfaction, stating that they would give zero stars if they could. According to them, Mr Bamboo was responsible for installing their bamboo floors during the construction of their home. However, they were not pleased with the outcome and felt let down by the business. This negative experience left a lasting impression on the reviewer.
In contrast, another customer had a mixed experience with Mr Bamboo. They had two separate encounters with the business in 2015. While they couldn’t provide feedback on the first condo, the second one left them with some doubts. The reviewer’s overall experience was not entirely satisfactory, suggesting room for improvement in terms of consistency and quality.
On a more positive note, one customer expressed their love for their bamboo floors installed by Mr Bamboo. They have had the floors for a month and are still in perfect condition. The reviewer mentioned that even their dog hasn’t managed to scratch the floors despite vigorous playtime. This positive experience highlights the durability and quality of the bamboo floors provided by Mr Bamboo.
Overall, Mr Bamboo is a flooring business with a mix of positive and negative reviews. While one customer had a highly negative experience, another had a mediocre encounter, and one had a positive and satisfactory experience with their bamboo floors. It is important for potential customers to consider these different perspectives when making a decision about using Mr Bamboo’s services.
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Better Flooring
5.0 / 5 stars, out of 12 reviews
411 Newberry Dr
Elk Grove Village, IL 60007
Phone: (847) 387-2353
Review Summary
Better Flooring is a highly recommended company. With a perfect rating of 5.0, it’s clear that they consistently deliver exceptional service to their customers. Located at 411 Newberry Dr, Elk Grove Village, IL 60007, this flooring company has garnered a loyal customer base.
The team at Better Flooring, led by Stanley, is known for their phenomenal work and professionalism. Customers have praised Stanley and his crew for their amazing craftsmanship and attention to detail. They are considered consummate professionals in the industry, ensuring that every project is completed to perfection.
One reviewer mentioned that Stanley and his team refinished their entire first floor, and the results were outstanding. Not only did they do an amazing job with the refinishing, but they also seamlessly replaced a tile area with hardwood. The blending was done so well that it was impossible to tell that there had been any changes made. This attention to detail is what sets Better Flooring apart from other companies in the area.
Another satisfied customer mentioned that the crew at Better Flooring did an amazing job and they love their new floors. The team was not only responsive but also highly professional throughout the entire process. What’s more, there was no dust left behind, which is a testament to their meticulousness and commitment to customer satisfaction.
In conclusion, Better Flooring is a top-notch flooring company that consistently delivers exceptional results. Their dedication to quality, professionalism, and customer satisfaction is evident in the glowing reviews they have received. Whether you need refinishing, replacement, or any other flooring services, you can trust Stanley and his team at Better Flooring to exceed your expectations.
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MSI
3.5 / 5 stars, out of 83 reviews
1441 Jarvis Ave
Elk Grove Village, IL 60007
Phone: (847) 725-6500
Review Summary
MSI is a flooring and building supplies company located at 1441 Jarvis Ave, Elk Grove Village, IL 60007. With a rating of 3.5 stars and 83 reviews, they strive to provide quality products and services to their customers.
One reviewer had a fantastic experience with MSI, describing it as “awesome” with a great selection of beautiful granite slabs. They were thrilled to be able to visit the store and personally select their granite countertop. This positive review highlights the excellent options available at MSI.
However, another reviewer had a negative experience. They were referred to MSI by their contractor but felt that the assistance they received was not genuine. They were disappointed with the customer service and felt like they were treated as just another customer. This feedback indicates that there may be room for improvement in terms of customer engagement and personalized assistance at MSI.
Another dissatisfied customer mentioned that MSI refused to take back unused tiles, even though they were in brand new condition and still individually wrapped. This issue with returning the product showcases a potential area for improvement in their return policy and customer satisfaction.
Overall, MSI has a mix of positive and negative reviews. While some customers appreciate the great selection and quality products, others have expressed concerns about customer service and return policies. It is important for MSI to address these issues and strive for consistent customer satisfaction.
Next Flooring
5.0 / 5 stars, out of 4 reviews
Schaumburg, IL 60007
Phone: (773) 877-0114
Review Summary
Next Flooring is a highly recommended flooring company in Schaumburg, IL. With a perfect rating of 5.0, they have proven to deliver exceptional service to their customers. Specializing in flooring, Next Flooring has received rave reviews from satisfied clients.
One happy customer had to sand and refinish the floors in their new house before moving in. They reached out to several companies and decided to go with Next Flooring. The customer was impressed with the professionalism and expertise of the team. They were able to complete the job to the customer’s satisfaction within a reasonable timeframe.
Another customer had Andrew and Victor from Next Flooring install vinyl plank flooring throughout their first floor. The attention to detail displayed by the team resulted in an excellent installation. The customer was extremely pleased with the outcome and praised the company for their meticulous work.
A customer was referred to Andrew and Next Flooring by their aunt, who had previously used their services. The customer wanted to install laminate floors and decided to hire Next Flooring. They were not disappointed with their decision. Next Flooring delivered a great job, just as they had done for the customer’s aunt. The customer appreciated the professionalism and quality of work provided by Andrew and his team.
Overall, Next Flooring has established a reputation for being reliable, professional, and delivering exceptional results. Customers can trust them to provide top-notch flooring services. Whether it’s sanding and refinishing, installing vinyl plank flooring, or laminate floors, Next Flooring has proven themselves to be a trustworthy and skilled company in Schaumburg, IL.
