Barrett Hardwood Floors
2.5 / 5 stars, out of 6 reviews
Warwick, RI 02818
Phone: (401) 737-2800
Review Summary
Barrett Hardwood Floors is a flooring company located in Warwick, RI. With a rating of 2.5 stars out of 5, it’s clear that they have received mixed reviews from their customers. The company has a total of 6 reviews, indicating that they have had a decent amount of business in the past.
One customer had a particularly negative experience with Barrett Hardwood Floors, giving them a rating of 1 star. The customer mentioned that the workmanship was terrible, with visible drips of lacquer that were never sanded and areas that were never lacquered, feeling like sandpaper. This kind of feedback is concerning and suggests that the company may not have paid attention to detail in their work.
Another customer also gave them a rating of 1 star and expressed their dissatisfaction with the company. They had received a quote for refinishing and custom staining their floors with a promised work time of 1 week. However, the company failed to meet this deadline, causing frustration and disappointment. This kind of unfulfilled promise can greatly impact a customer’s experience and trust in the company.
However, not all reviews for Barrett Hardwood Floors were negative. One customer gave them a rating of 5 stars and praised them for their work. They had purchased a home with wall-to-wall carpeting, only to discover pet stains on the hardwood floors underneath. Barrett Hardwood Floors was able to successfully remove the stains, revealing beautiful floors. This positive review suggests that the company is capable of delivering satisfactory results.
Overall, based on the mixed reviews, it seems that Barrett Hardwood Floors may have inconsistencies in their workmanship and customer service. Potential customers should carefully consider these factors before deciding to hire them for their flooring needs.
