Mel’s Carpet Outlet
3.5 / 5 stars, out of 6 reviews
3120 Cedar Cross Ct
Dubuque, IA 52003
Phone: (563) 582-5777
Review Summary
Mel’s Carpet Outlet is a carpeting and flooring company located at 3120 Cedar Cross Ct, Dubuque, IA 52003. With a rating of 3.5 stars and 6 reviews, it’s clear that Mel’s has mixed feedback from customers.
One reviewer had a negative experience, stating that they had a terrible installation and that Mel’s did not respond to their attempts to contact them. This reviewer advises others not to do business with Mel’s. However, it’s important to note that this is just one review and may not reflect the overall quality of Mel’s services.
On the other hand, another customer had a positive experience with Mel’s. They purchased laminated flooring and had it installed by Mel’s installer, who did a very good job. The installer even went above and beyond by helping move some furniture. This shows that Mel’s has the capability to provide satisfactory service to their customers.
An additional positive review mentions that the customer has used Mel’s twice in the past 5 years. They specifically mention their salesperson, Mike, who was helpful, attentive, and patient throughout the process. This indicates that Mel’s has knowledgeable and customer-oriented staff who are willing to assist customers in exploring their options.
Overall, while there is a negative review, it’s important to consider the positive experiences as well. Mel’s Carpet Outlet seems to have a range of customer experiences, but it’s clear that they have the potential to provide quality carpeting and flooring services. If you’re considering working with Mel’s, it may be beneficial to reach out to them directly to discuss your specific needs and concerns.
Learn More About Mel’s Carpet Outlet Here
Carpetland USA
4.5 / 5 stars, out of 4 reviews
4095 McDonald Dr
Dubuque, IA 52003
Phone: (563) 582-1200
Review Summary
Carpetland USA is a highly regarded carpeting and flooring store located in Dubuque, IA. With a rating of 4.5 and a total of 4 reviews, it’s clear that this establishment has left a positive impression on its customers.
One reviewer had a great experience with Lisa at Carpetland. They were able to finish their living room ahead of schedule, thanks to Lisa’s expert advice and attentive listening skills. This reviewer gave a 5-star rating, expressing their satisfaction with the service provided.
Another customer was very pleased with the quality of the carpet and pad they purchased. They found the staff at the Dubuque store to be extremely helpful, and Carl, the installer, did an excellent job. It’s clear that this customer received top-notch service and was highly satisfied with their experience.
Even customers from out of town have had positive experiences with Carpetland USA. One reviewer, who lives in St. Louis but needed carpet for a property in Dubuque, Iowa, praised the amazing service provided by Chace. They described the entire process as a breeze and appreciated Chace’s helpfulness and professionalism. This reviewer gave a 5-star rating, indicating their complete satisfaction with Carpetland USA.
Based on the reviews, it’s evident that Carpetland USA is a reliable and customer-focused carpeting and flooring store. Whether you’re a local resident or from out of town, you can expect expert advice, excellent service, and top-quality products from this establishment. If you’re in need of carpeting or flooring in the Dubuque area, Carpetland USA is definitely worth considering.
Learn More About Carpetland USA Here
Home+FloorShow
4.5 / 5 stars, out of 2 reviews
1475 Associates Dr
Dubuque, IA 52002
Phone: (563) 557-9952
Review Summary
Home+FloorShow is a highly rated furniture store located in Dubuque, IA. With a rating of 4.5 stars and a total of 2 reviews, this store offers a wide range of furniture, flooring, and carpeting options for customers to choose from.
One satisfied customer mentioned that they had a great experience at Home+FloorShow. They were recommended to visit the store by their parents when they were looking for a new sectional. The customer was impressed with the variety of options available and couldn’t say enough positive things about their experience.
Another customer had a positive experience when placing a phone order with Home+FloorShow. They were pleased with the level of professionalism displayed by the salesperson and appreciated being informed about the details of their order. This customer gave a rating of 4 stars to their experience.
Overall, Home+FloorShow seems to provide excellent customer service and a wide selection of furniture, flooring, and carpeting options. Whether you’re looking for a new sectional or need assistance with a phone order, the staff at Home+FloorShow are knowledgeable and professional. Visit their store at 1475 Associates Dr, Dubuque, IA 52002 or give them a call at (563) 557-9952 for all your furniture and flooring needs.
Learn More About Home+FloorShow Here
CW Flooring
1.0 / 5 stars, out of 1 reviews
2635 Anamosa Dr
Dubuque, IA 52003
Phone: (563) 845-8107
Review Summary
Located in Dubuque, IA, CW Flooring is a flooring company specializing in all things flooring. With their expertise in the field, they have gained a reputation for delivering high-quality services to their customers. However, one customer had a less than satisfactory experience with their services.
In their review, the customer mentioned that they hired Chad Wallace from CW Flooring to replace their carpeted stairs with wood. Initially, everything seemed fine, but the trouble started when the customer requested some additional replacements. Chad Wallace agreed to return and take care of the replacements, but unfortunately, he never showed up.
This lack of professionalism and commitment left the customer feeling disappointed and frustrated. It’s understandable that mistakes can happen, but failing to follow through on promises is not acceptable. The customer was left with unresolved issues and a sense of dissatisfaction.
As a potential customer, it’s important to consider this review and the experience shared by the customer. While CW Flooring may have positive reviews overall, it’s crucial to take note of this particular incident. It’s important to communicate clearly with any service provider and ensure that they will fulfill their commitments before proceeding with any work.
It’s unfortunate that this customer had to face such a situation, as replacing flooring can be a significant investment. It’s important to choose a reliable and trustworthy professional who values their customers and their work. While CW Flooring may have the potential to provide excellent service, it’s important to proceed with caution and ensure clear communication and reliability.
