Olson Rug & Flooring
5.0 / 5 stars, out of 17 reviews
1640 H 75th St
Downers Grove, IL 60516
Phone: (630) 985-1200
Review Summary
Olson Rug & Flooring is a highly-rated establishment with a stellar reputation in the flooring and carpeting industry. With a perfect rating of 5.0 stars and a total of 17 reviews, it’s clear that customers have been consistently satisfied with their experiences.
Located at 1640 H 75th St in Downers Grove, IL 60516, Olson Rug & Flooring is easily accessible to local residents. The convenient location ensures that customers can easily visit the store and take advantage of their excellent services.
One customer, who doesn’t typically write reviews, felt compelled to share their positive experience. They were particularly impressed with Jennifer Pyle, an exceptional member of the Olson Rug & Flooring team. Jennifer’s expertise and attentiveness made a lasting impression on this customer, prompting them to express their gratitude and satisfaction.
Another customer chose Olson Rug & Flooring based on the positive reviews they had read, and they were not disappointed. They had the pleasure of working with Jennifer, who went above and beyond to answer all of their questions and provide guidance. The customer appreciated Jennifer’s patience and felt comfortable throughout the entire process, never feeling pressured into making any decisions.
In a world where customer service is often lacking, Olson Rug & Flooring stands out. One customer described their satisfaction as “BEYOND” and highlighted Jennifer Pyle’s exceptional customer service skills. They were thoroughly impressed with Jennifer’s professionalism and responsiveness, emphasizing that she is the “BOMB” in terms of customer service.
Based on the positive reviews and the outstanding experiences shared by customers, Olson Rug & Flooring is undoubtedly a top choice for all flooring and carpeting needs. Their commitment to providing exceptional customer service, as demonstrated by Jennifer Pyle and the entire team, sets them apart from the competition. Whether you’re in the market for new flooring or carpeting, Olson Rug & Flooring is a trusted and reliable option that will exceed your expectations.
Learn More About Olson Rug & Flooring Here
Hardwood Floor Store
5.0 / 5 stars, out of 9 reviews
938 B Ogden Ave
Downers Grove, IL 60515
Phone: (630) 739-4477
Review Summary
The Hardwood Floor Store has received excellent reviews from its customers. With a perfect rating of 5.0, it is clear that this store provides exceptional service and quality products.
One reviewer mentioned that they absolutely love their new floors and praised the store for their kind and helpful staff. Don, in particular, was mentioned as being supportive and knowledgeable during the decision-making process. The installation team, led by Wayne, was also commended for their customer support and professionalism.
Another reviewer shared their positive experience with Wayne and his team. They were impressed with Wayne’s ability to step in last minute and refinish/re-stain their floors after a previous contractor fell through. This demonstrates the store’s commitment to ensuring customer satisfaction and going above and beyond to meet their needs.
Several reviewers have been long-time customers of the Hardwood Floor Store, having used their services multiple times over the years. One customer mentioned that they have had two oak floors installed by the store, one in the kitchen and another in the living room. They expressed their satisfaction with the quality of the floors and their trust in the store’s expertise.
Overall, the Hardwood Floor Store in Downers Grove, IL has proven to be a reliable and trustworthy establishment. Their excellent customer service, knowledgeable staff, and high-quality products make them a top choice for anyone in need of hardwood floors.
Learn More About Hardwood Floor Store Here
Innovative Wood Floors
4.5 / 5 stars, out of 12 reviews
Downers Grove, IL 60515
Phone: (630) 742-3611
Review Summary
Based on the reviews, it is clear that Innovative Wood Floors is a top-notch flooring company. Customers have praised the owner, Rich, and his team for their exceptional work and expertise in hardwood flooring. One reviewer mentioned that they recently had their hardwood flooring refinished and replaced by Innovative, and they were extremely satisfied with the results. The reviewer emphasized that they couldn’t find a better company for the job. The overall rating of Innovative Wood Floors is 4.5 stars, indicating a high level of customer satisfaction.
Another reviewer mentioned that Rich and his employees were wonderful to work with. They had a challenging task of finding a match for their prefinished solid oak hardwood, but Innovative Wood Floors was able to find a solution. This demonstrates the company’s dedication to meeting their customers’ specific needs and providing high-quality craftsmanship.
One customer reached out to Rich when they realized that they had seven different types of flooring on their first floor, which was causing difficulties for them. Innovative Wood Floors was able to address this issue and provide a solution. This shows the company’s ability to handle complex projects and find practical solutions for their customers.
With their expertise in hardwood flooring and their commitment to customer satisfaction, Innovative Wood Floors is a reliable choice for anyone in need of flooring services in Downers Grove, IL. Their contact number is (630) 742-3611.
Learn More About Innovative Wood Floors Here
Dorion Carpet & Interiors
4.5 / 5 stars, out of 10 reviews
938 Ogden Ave
Downers Grove, IL 60515
Phone: (630) 971-3222
Review Summary
Dorion Carpet & Interiors is a highly recommended flooring and carpeting company located at 938 Ogden Ave, Downers Grove, IL 60515. With a rating of 4.5 and 10 positive reviews, it’s clear that their customers are extremely satisfied with their services.
The team at Dorion Carpet & Interiors is known for their excellent customer service. One reviewer mentioned that they worked with Matt, who was extremely helpful in guiding them through the process. Matt asked all the right questions and provided valuable advice, ensuring that the customer’s needs were met. This level of attentiveness and dedication to customer satisfaction is truly commendable.
Being a family-owned business, Dorion Carpet & Interiors takes the time to personally engage with their customers. They understand that each customer has unique requirements and preferences, and they make it a point to have conversations to discuss different options. Their extensive knowledge in the industry allows them to provide valuable insights and help customers narrow down their choices.
One of the standout features of Dorion Carpet & Interiors is their wide range of flooring products. Whether you’re looking for carpeting or flooring that resembles hardwood, they have you covered. One satisfied customer recently purchased LVT vinyl planks and couldn’t be happier with the quality of the product.
If you’re in need of flooring or carpeting, Dorion Carpet & Interiors is the place to go. Their exceptional service, knowledgeable team, and extensive product selection make them a top choice for customers in Downers Grove, IL and beyond. Contact them at (630) 971-3222 to discuss your flooring needs and experience their exceptional service for yourself.
