JW Floor Covering
3.5 / 5 stars, out of 32 reviews
11080 Commercial Pkwy
Ste 2
Castroville, CA 95012
Phone: (800) 564-6110
Review Summary
JW Floor Covering is a flooring company located at 11080 Commercial Pkwy, Ste 2, Castroville, CA 95012. With a rating of 3.5 stars and a review count of 32, they have established themselves as a reliable provider of flooring services.
One reviewer mentioned that their experience with JW Floor Covering was smooth overall. They were particularly pleased with the professionalism and efficiency of the installer who arrived on time and worked diligently to complete the job. This positive feedback reflects JW Floor Covering’s commitment to delivering high-quality service to their customers.
Another reviewer shared their experience of ordering carpet through Home Depot and using JW Floor Covering for the installation. Despite initial nerves, the reviewer was pleasantly surprised by the outcome. Knowing that they were preparing to sell their house, they wanted new carpet but didn’t want to invest too much. JW Floor Covering provided a satisfactory solution, exceeding the reviewer’s expectations.
While the majority of reviews are positive, it’s important to note that one reviewer had a minor complaint regarding communication. When they contacted the corporate office in San Diego five days before the installation, they were informed that they would receive a call one business day prior. However, this call did not come. Although this was a small issue, it highlights the importance of effective communication between the company and its customers.
Overall, JW Floor Covering has received positive feedback for their flooring services. Their professionalism, efficiency, and ability to meet customer expectations are commendable. With their expertise and commitment to customer satisfaction, JW Floor Covering is a reliable choice for all flooring needs.
