LL Flooring – Byron
2.5 / 5 stars, out of 3 reviews
150 Tower Centre Dr
Byron, GA 31008
Phone: (478) 225-4604
Review Summary
The reviewers had mixed opinions about their experience with LL Flooring – Byron. One reviewer had a positive experience, mentioning that their quote was detailed and included the installation price. They were satisfied with the store and the installation process, giving a rating of 4.
However, another reviewer had a negative experience. They mentioned that the showroom was not as big as they expected and that the advertised items were not available. This gave them the impression of a bait and switch tactic. They gave a rating of 2.
Another reviewer had a particularly negative experience. They made a flooring and installation purchase of over $2,000 but had to make a second trip to pick up additional supplies and ended up paying an additional $53.00. This experience left them dissatisfied, resulting in a rating of 1.
Overall, the reviews for LL Flooring – Byron are mixed, with ratings ranging from 1 to 4. Prospective customers should consider these varying experiences when making their decision.
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Floor Pro
1.0 / 5 stars, out of 1 reviews
3520 Hwy 41 N
Ste 1000
Byron, GA 31008
Phone: (478) 953-0443
Review Summary
A disappointed customer recently left a one-star review for Floor Pro, a flooring company located in Byron, GA. The customer expressed their frustration with the company’s poor customer service and lack of follow-through on warranty work.
In the review, the customer mentioned that they had been “jerked around” by the company for the past nine months regarding warranty work. This suggests that the customer had been experiencing ongoing issues with their flooring and had reached out to Floor Pro for assistance. However, it seems that the company failed to provide the necessary support and resolution.
Given the customer’s negative experience, it is understandable why they decided to update their review to reflect their dissatisfaction. The customer’s frustration with the company’s lack of responsiveness and failure to address their warranty concerns is evident in their review.
It is unfortunate that Floor Pro did not meet the customer’s expectations and failed to provide satisfactory customer service. This review serves as a cautionary tale for potential customers who may be considering using their services. It is crucial for businesses to prioritize customer satisfaction and promptly address any issues that arise, especially when it comes to warranty work.
Overall, this review highlights the importance of excellent customer service and the negative impact that poor service can have on a company’s reputation. It is essential for businesses to take customer concerns seriously and make every effort to resolve any issues promptly and efficiently.
