Rusmur Floors Carpet One Floor & Home
3.5 / 5 stars, out of 16 reviews
500 Station St
Bridgeville, PA 15017
Phone: (412) 802-9232
Review Summary
Rusmur Floors Carpet One Floor & Home is a reputable carpeting, flooring, and tiling store located at 500 Station St, Bridgeville, PA 15017. With an average rating of 3.5 stars and 16 reviews, this store has garnered both positive and negative feedback from customers.
One satisfied customer shared their positive experience with Rusmur Floors. They mentioned that they were building a house and chose Rusmur Floors as their vendor for floor installation. The entire process went smoothly, and they were extremely pleased with the outcome. They expressed their love for the service provided by the store, giving it a 5-star rating.
Another customer commended the great service and selection offered by Rusmur Floors. They were able to find excellent options and expressed their happiness with the choices available. Additionally, they appreciated that the store had Saturday hours, making it convenient for them. This positive feedback was also accompanied by a 5-star rating.
Unfortunately, Rusmur Floors received a negative review from a customer who had a poor experience. According to the review, the customer’s 80-year-old mother received terrible service from the store. Moreover, the store did not rectify the mistakes made during the service. The customer claimed to have reached out to Rusmur Floors multiple times without any response. They rated the store with only 1 star.
While Rusmur Floors Carpet One Floor & Home has received positive feedback for its excellent service and selection, the negative review indicates a lapse in customer service. It is important for the store to address and resolve such issues promptly to maintain customer satisfaction and uphold its reputation.
