Heritage Hardwood Flooring
4.0 / 5 stars, out of 5 reviews
415 E Janet Dr
Braidwood, IL 60408
Phone: (815) 458-2233
Review Summary
Heritage Hardwood Flooring is a highly reputable company that specializes in flooring services. With a rating of 4.0 and a total of 5 reviews, it is clear that their customers have been satisfied with their work.
One reviewer mentioned that they have had two floors done by Heritage Hardwood Flooring and described their experience as efficient, professional, hard-working, and reasonable. The reviewer also emphasized the honesty of the company, which is a valuable trait in any business.
Another customer praised the beautiful work done by Heritage Hardwood Flooring in multiple rooms. They mentioned that the company was able to hide stains that were previously hidden under an area rug and also repaired a damaged section of their foyer. This demonstrates the company’s skill and attention to detail.
However, one reviewer had a negative experience with the owner of the company. They mentioned that the owner lacked people skills and had to come to their house twice for estimates. Unfortunately, the reviewer misplaced the first estimate but was disappointed with the owner’s demeanor during the second visit. It is important for a company to have good customer service skills, so this feedback should be taken into consideration.
Overall, Heritage Hardwood Flooring has proven to be a reliable and skilled flooring company. The majority of their customers have had positive experiences, highlighting their efficiency, professionalism, and honesty. However, it is important for the owner to work on their people skills in order to provide the best possible customer service experience.
