Costa & Souza Service
1.0 / 5 stars, out of 1 reviews
Boston, MA 02108
Phone: (774) 946-5565
Review Summary
Costa & Souza Service is a company based in Boston, MA that specializes in flooring, painting, and carpentry services. However, based on a recent review, it seems that their services did not meet the expectations of one customer.
The reviewer, who is the granddaughter of a 76-year-old grandmother, had a negative experience with Costa & Souza Service. According to the review, the company took advantage of the elderly grandmother by charging her a significant amount of money for work that was not done properly.
The reviewer expressed frustration that despite the money paid, the work was not completed to the expected standard. To make matters worse, the company has not been responsive or willing to address the issues raised by the reviewer. They have made no effort to rectify the situation or offer any form of compensation.
Based on this review, it is clear that the reviewer had a highly unsatisfactory experience with Costa & Souza Service. The lack of professionalism and failure to deliver quality work has left the customer feeling disappointed and taken advantage of.
It is crucial for service providers to prioritize customer satisfaction and address any concerns promptly. Unfortunately, Costa & Souza Service has failed to meet these expectations in this particular case.
Overall, this review serves as a warning to potential customers who are considering hiring Costa & Souza Service for their flooring, painting, or carpentry needs. It is advisable to thoroughly research and consider other options before making a decision.
Learn More About Costa & Souza Service Here
Porcelanosa
3.5 / 5 stars, out of 6 reviews
1 Design Center Pl
Ste 505
Boston, MA 02210
Phone: (617) 963-7666
Review Summary
Porcelanosa is a highly reputable company in the Kitchen & Bath and Flooring industries. With a rating of 3.5 out of 5 stars and a total of 6 reviews, they have established themselves as a reliable choice for customers in Boston, MA.
One satisfied customer shared their positive experience with Porcelanosa, praising the prompt delivery of their storage unit. They needed it urgently for their carpenter, and Porcelanosa delivered it on time as promised. This level of efficiency and reliability left a lasting impression and earned them a 5-star rating.
Another customer was impressed by Porcelanosa’s exceptional customer service. When they discovered a chip in one of their bathroom tiles, Porcelanosa went above and beyond to resolve the issue. They discovered that the tile was a unique piece, and Porcelanosa promptly replaced it with a matching one. This level of attention to detail and commitment to customer satisfaction resulted in a 5-star rating.
A couple embarking on a kitchen and bathroom remodel project had a great first experience at Porcelanosa. The store provided them with a wide range of options and a welcoming atmosphere. This positive first impression set the tone for their remodeling journey, and they gave Porcelanosa a 5-star rating.
Overall, Porcelanosa has earned a solid reputation for their timely deliveries, exceptional customer service, and a wide selection of products. Customers can trust Porcelanosa to meet their kitchen and bath and flooring needs with professionalism and attention to detail.
Learn More About Porcelanosa Here
Tile Showcase
4.5 / 5 stars, out of 3 reviews
1 Design Center Pl
Ste 639
Boston, MA 02210
Phone: (617) 426-6515
Review Summary
The Tile Showcase in Boston, MA is a top-rated flooring store with a strong reputation for quality products and excellent customer service. With a rating of 4.5 stars and a total of 3 reviews, it’s clear that customers have had positive experiences here.
One reviewer, who recently worked with Lauren Distefano, was extremely satisfied with their experience. They had the opportunity to design several rooms in their new house, including 5 bathrooms, a laundry room, and a kitchen. The reviewer described the project as massive, and praised Lauren for her expertise and guidance throughout the process. It’s clear that this reviewer had a great experience and was impressed with the level of service provided.
Another reviewer had the pleasure of working with John Matthews at the Boston Office. They were impressed with John’s ability to understand their vision and work closely with them to bring it to life. This reviewer emphasized John’s amazingness and the great collaboration they had. It’s clear that John went above and beyond to ensure this customer’s satisfaction.
While the majority of reviews are positive, there was one reviewer who had a slightly different experience. They mentioned that this was their second project shopping at Tile Showcase, but their first visit to the Design Center location. They found it a bit odd to walk into the store, but didn’t elaborate further on the issue. Despite this, they still gave a rating of 3 stars, indicating that their overall experience was satisfactory.
Overall, the Tile Showcase in Boston, MA is highly recommended for anyone in need of flooring products and services. With a team of dedicated professionals, they are able to provide exceptional customer service and help bring customers’ visions to life. Whether it’s for a small project or a massive renovation, the Tile Showcase is a reliable choice.
