J Brian Day Emergency Service
2.5 / 5 stars, out of 25 reviews
240 Maple St
Bellingham, MA 02019
Phone: (508) 699-0440
Review Summary
J Brian Day Emergency Service is a company based in Bellingham, MA that specializes in carpet cleaning, flooring, and damage restoration. With a rating of 2.5 stars and 25 reviews, their service seems to have mixed reviews from customers.
One customer had a water heater blowout and called J Brian Day immediately. The project manager, Greg, arrived promptly within an hour and assessed the damages. The customer gave a 4-star rating, suggesting that Greg was able to handle the situation effectively and provide satisfactory service.
However, another customer had a bathtub leak into their dining room and called J Brian Day for assistance. While they appreciate the prompt response to their phone call, they were disappointed with the overall service and gave a 1-star rating. It seems that the company was able to send someone the next day, but the customer did not have a positive experience with the service provided.
Similarly, another customer contacted J Brian Day for help with a partially flooded basement. They express dissatisfaction with the slow response and poor service overall. The lack of follow-through left them very disappointed, resulting in a 1-star rating.
Based on these reviews, it appears that J Brian Day Emergency Service has room for improvement in terms of response time, customer service, and follow-through. Potential customers should consider these factors when deciding whether to hire their services.
Learn More About J Brian Day Emergency Service Here
J Brian Day
2.5 / 5 stars, out of 7 reviews
240 Maple St
Bellingham, MA 02019
Phone: (508) 699-0440
Review Summary
J Brian Day is a company that offers a range of services including flooring, carpet cleaning, and damage restoration. With a rating of 2.5 stars and seven reviews, it’s clear that the company has received mixed feedback from customers.
One satisfied customer mentioned that they had a great experience with the company. They praised the technician, Kenny, for being punctual, kind, and efficient. The customer also appreciated that all their questions were answered and stated that they would recommend the company to everyone they know.
However, not all customers had a positive experience. One reviewer expressed their disappointment, stating that the company outright lied to them and had poor communication. They had their area rug picked up two weeks ago and were supposed to receive the delivery on Friday, but they received a voicemail indicating that the rug was still not ready. This lack of transparency and communication left the reviewer frustrated.
Another customer mentioned that while the service provided by J Brian Day was functional, it was not the best. They mentioned that their carpet looked slightly better after the cleaning, but they expressed concerns about potential flooding in their basement due to heavy rain.
Overall, the reviews for J Brian Day indicate a mixed experience. While some customers had a positive experience with friendly and efficient service, others were disappointed by poor communication and functional but not exceptional results. It’s essential for potential customers to consider these factors when deciding whether to engage the services of J Brian Day.
