LL Flooring – Auburn Hills
3.0 / 5 stars, out of 28 reviews
2434 Pontiac Rd
Auburn Hills, MI 48326
Phone: (248) 630-3941
Review Summary
The LL Flooring – Auburn Hills store located at 2434 Pontiac Rd in Auburn Hills, MI is a building supplies and flooring store that also offers home decor products. With a rating of 3.0 stars out of 5 and a total of 28 reviews, the store provides a range of options for customers looking to enhance their homes.
One satisfied customer had a great experience with their new floors and praised the outstanding service provided by their salesperson, Ryan. The customer was extremely happy with the entire process from start to finish. This positive feedback reflects the store’s commitment to delivering excellent customer service and quality products.
However, not all experiences at LL Flooring – Auburn Hills have been positive. One customer had a rough experience after ordering flooring during the busy Black Friday weekend. Due to COVID-19, there were delays in the delivery of the flooring, which caused frustration for the customer. This negative experience highlights the challenges that the store faced during a difficult time and suggests that improvements could be made in terms of communication and managing customer expectations.
Another customer mentioned that while they appreciated the showroom and the variety of flooring options available, they had a negative experience with the contractor used for installation. The customer described the contractor as “absolutely awful.” This feedback indicates that there may be issues with the store’s choice of contractors and suggests that improvements could be made in this area to ensure a more satisfactory experience for customers.
Overall, LL Flooring – Auburn Hills offers a range of building supplies, flooring, and home decor options. While there have been some negative experiences, the positive feedback from satisfied customers and the store’s commitment to providing excellent service indicate that it is worth considering for your home improvement needs.
