Lambert’s Property Solutions
1.0 / 5 stars, out of 1 reviews
Ashburnham, MA 01430
Phone: (978) 833-4480
Review Summary
Lambert’s Property Solutions is a company based in Ashburnham, MA, specializing in general contracting, painting, and flooring services. With a rating of 1.0 and only one review, it’s important to take a closer look at the customer’s experience.
The customer, who wishes to remain anonymous, shared their disappointment with the service provided by Nate Lambert. They explain that as 71-year-olds, they hired Lambert to update their deck and porch in early Fall. Unfortunately, their experience was marred by supply line issues that caused delays in the delivery of materials.
It’s understandable that delays can occur in any project, but it seems that these delays had a significant impact on the customer’s experience. The lack of timely delivery not only caused inconvenience but also disrupted the progress of the project. This could have been particularly frustrating for the elderly couple, who were likely eager to complete the updates and enjoy their newly improved deck and porch.
While it’s important to acknowledge that supply line issues can sometimes be out of the contractor’s control, it’s also crucial for contractors to effectively communicate and manage such situations to ensure customer satisfaction. In this case, it appears that the customer felt let down by the lack of communication or alternative solutions offered by Nate Lambert.
It’s unfortunate that a project that was meant to enhance the customers’ living space ended up causing frustration and disappointment. It’s essential for contractors to prioritize effective communication, problem-solving, and customer satisfaction to avoid situations like this and maintain a positive reputation.
Lambert’s Property Solutions has the opportunity to learn from this experience and improve their processes to better serve their customers in the future. Clear communication, proactive problem-solving, and timely updates can go a long way in ensuring a smooth and satisfactory experience for all parties involved.
