America’s Flooring Store
5.0 / 5 stars, out of 12 reviews
205 W Rand Rd
Arlington Heights, IL 60004
Phone: (847) 749-2124
Review Summary
America’s Flooring Store is a highly recommended carpet installation and flooring company located in Arlington Heights, IL. With a perfect rating of 5.0 and 12 positive reviews, they have established themselves as a trusted and reliable choice for customers in need of high-quality flooring solutions.
One satisfied customer expressed their long-standing desire to replace their basement carpet but had been dissatisfied with their previous experiences at other carpet stores. However, their perception changed when they discovered America’s Flooring Store. They felt that shopping for carpets here was nothing like the stressful experience of buying a car. The customer was impressed by the store’s professionalism and the staff’s ability to guide them through the selection process with ease. This positive encounter resulted in a 5-star rating.
Another customer shared their negative experience with a different carpet store in Arlington Heights. However, their opinion took a complete turnaround when they found America’s Flooring Store. They specifically mentioned Aladdin, who provided exceptional assistance and demonstrated extensive knowledge about the products. This customer was grateful for the positive experience and awarded the store a well-deserved 5-star rating.
As a family-owned company, America’s Flooring Store values their customers’ satisfaction and takes responsibility for any issues that may arise. In one instance, a customer encountered a problem with the initial flooring installation, but the store took ownership of the situation and promptly resolved it. This commitment to customer service and dedication to a three-way partnership between the customer, the store, and the installers earned them another 5-star rating.
Overall, America’s Flooring Store has proven to be a top-notch choice for carpet installation and flooring needs. Their exceptional customer service, knowledgeable staff, and willingness to rectify any problems have earned them a stellar reputation among their clientele. Whether customers are in search of a new carpet or flooring solution, America’s Flooring Store is highly recommended for their outstanding service and quality products.
Learn More About America’s Flooring Store Here
A Plus Decorating
4.5 / 5 stars, out of 18 reviews
4049 Bonhill Dr
Arlington Heights, IL 60004
Phone: (847) 890-1496
Review Summary
A Plus Decorating is a highly reputable company that specializes in flooring and painting services. With an impressive rating of 4.5 stars and 18 positive reviews, they have established themselves as a reliable and skilled provider in the Arlington Heights area.
One satisfied customer reached out to A Plus Decorating to have their rental townhome painted before putting it on the market. After being disappointed by two other companies, they were relieved to find A Plus Decorating. The customer was impressed with the company’s professionalism and efficient service. They gave them a perfect rating of 5 stars, highlighting their satisfaction with the final results.
Another customer hired A Plus Decorating for an exterior painting project and some related carpentry work. They were delighted with the timely completion of the job and expressed their complete satisfaction. This customer also awarded them a 5-star rating, emphasizing their contentment with the overall experience.
A Plus Decorating has been a trusted choice for numerous projects, as mentioned by another reviewer. This customer praised the team, led by Chano, for consistently delivering excellent results. They specifically mentioned the repair of their garage ceiling after water damage, which was handled with expertise and precision. They also gave them a perfect rating of 5 stars, expressing their trust and confidence in the company.
These positive reviews and the overall rating of 4.5 stars are a testament to the high-quality service provided by A Plus Decorating. Their commitment to customer satisfaction, professionalism, and skill in flooring and painting make them a top choice for anyone in need of these services in Arlington Heights, IL.
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CGL Flooring
5.0 / 5 stars, out of 11 reviews
Arlington Heights, IL 60005
Phone: (847) 483-4303
Review Summary
CGL Flooring is a highly reputable company based in Arlington Heights, IL, specializing in flooring, carpet installation, and tiling. With a perfect rating of 5.0, they have received outstanding reviews from their satisfied customers.
One customer had the pleasure of working with Chris and Dorel from CGL Flooring, and they couldn’t be happier with the quality of work and pricing. The customer highly recommends CGL Flooring, emphasizing that their work is second to none.
Another customer found CGL Flooring through a referral from a project manager and was extremely pleased with the entire process. They had obtained three official estimates and ultimately chose CGL Flooring for their project. The customer expressed their happiness with how everything went, highlighting their satisfaction with the service provided.
Customers also appreciate the ease of scheduling services with CGL Flooring. One customer mentioned that it took only four weeks from the initial contact to the start of the work. Additionally, CGL Flooring was flexible and accommodating, making adjustments to their schedule to meet the customer’s needs.
In conclusion, CGL Flooring has proven to be a reliable and professional company that delivers exceptional results. Their expertise in flooring, carpet installation, and tiling, combined with their excellent customer service, makes them a top choice for customers in Arlington Heights, IL, and beyond.
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Olson Rug & Flooring
4.0 / 5 stars, out of 28 reviews
4 W Rand Rd
Arlington Heights, IL 60004
Phone: (847) 577-0077
Review Summary
Olson Rug & Flooring is a carpeting and flooring store located at 4 W Rand Rd in Arlington Heights, IL. With a rating of 4.0 out of 5.0 and a review count of 28, it is clear that many customers have had positive experiences here. The store offers a variety of products, including carpeting, flooring, and rugs, and is known for its quality and customer service.
One satisfied customer wrote, “I delayed buying new carpet for my place as I dreaded the experience (sales pitch, not having a clue on what to get….). Well, I highly recommend Olson…”. This review highlights the pleasant experience the customer had at the store, emphasizing the helpfulness of the staff and the quality of the products. It is clear that the customer had a positive experience and would recommend the store to others.
However, not all reviews are positive. One customer visited the store on June 22nd and was not satisfied with their experience. They wrote, “I visited the store in Arlington heights location around 1pm on Jun 22nd, there was only an old employee there. Looking at other reviews I am not sure if he…”. This review suggests that the customer had a negative encounter with an employee and raises concerns about the level of service provided by the store. It is important for the store to address these concerns and ensure that all customers receive excellent service.
Another negative review mentions an employee named Frank, stating, “Frank waited on us and without going into great detail (read all the other “Frank” reviews) – he was old and crotchety and it seemed like he just didn’t…”. This review also raises concerns about the behavior and attitude of an employee, which can greatly impact the overall customer experience. It is important for the store to address these concerns and ensure that all employees provide friendly and helpful service.
In conclusion, Olson Rug & Flooring is a reputable carpeting and flooring store with a strong reputation for quality products and customer service. While there have been some negative reviews mentioning issues with employees, it is clear that the majority of customers have had positive experiences. It is important for the store to address any concerns raised by customers and strive to provide excellent service to all who visit.
