Precision Floor
3.5 / 5 stars, out of 4 reviews
Maylene, AL 35114
Phone: (205) 288-8656
Review Summary
Precision Floor is a company based in Maylene, AL that specializes in flooring and damage restoration. With a rating of 3.5 stars and 4 reviews, they have garnered both positive and negative feedback from their customers.
The first reviewer had nothing but praise for Precision Floor, stating that they did an amazing job on their kitchen and den. The reviewer commended Brian and Daniel for sticking to the schedule and matching the older materials seamlessly. This positive experience speaks to the company’s commitment to quality and customer satisfaction.
Another satisfied customer highly recommended Brian Viles from Precision Floor for any flooring needs. They described Brian as very professional and praised the fabulous look of their floors after his work. This endorsement further reinforces the company’s expertise and ability to deliver excellent results.
Unfortunately, not all experiences with Precision Floor were positive. One reviewer had an unprofessional encounter with them over the phone. They made an appointment for an estimate, but were disappointed by the lack of professionalism displayed. This negative interaction raises concerns about the company’s customer service and initial impression.
Despite the mixed feedback, Precision Floor’s expertise in flooring and damage restoration cannot be overlooked. They have shown the ability to deliver outstanding results, as evidenced by the positive reviews. However, the negative review highlights the importance of improving their customer service and ensuring a professional experience from start to finish.
