Advanced Family Dentistry
2.0 / 5 stars, out of 5 reviews
1000 S Easton Rd
Ste 315
Wyncote, PA 19095
Phone: (215) 924-3747
Review Summary
Advanced Family Dentistry has received mixed reviews from their customers. With a rating of 2.0, it is clear that their services have left some room for improvement. However, it is important to note that every dental practice may have its ups and downs.
One customer had a positive experience with Dr. Stephen, noting that he was nice and compassionate. This kind of care and empathy is often hard to find in doctors nowadays. The customer appreciated the personal touch and felt compelled to share their positive experience.
On the other hand, another reviewer had a completely different experience. They described the practice as horrible, stating that their appointments were frequently canceled on the day of their scheduled visit. Additionally, they mentioned experiencing excessive waiting times of three hours or more. This reviewer felt that their time was wasted and left unsatisfied with the service they received.
Another customer highlighted that the dental staff was competent and professional. Unfortunately, they noted that the front desk staff lacked proper customer service skills. Although they did not encounter outright rudeness, the reviewer felt that the front desk staff could benefit from a refresher course in customer service. This feedback suggests that the practice should focus on improving the overall customer experience.
In conclusion, Advanced Family Dentistry has received a mix of positive and negative reviews. While there are some satisfied customers who appreciate the care and compassion of the dental staff, others have had negative experiences with appointment cancellations and long waiting times. Additionally, the front desk staff could benefit from improving their customer service skills. It is important for the practice to take these reviews into consideration and work towards providing a better overall experience for their patients.
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Dental Solutions of Cedarbrook
2.0 / 5 stars, out of 5 reviews
1000 Easton Rd
Ste 465
Wyncote, PA 19095
Phone: (267) 367-5014
Review Summary
Dental Solutions of Cedarbrook has received mixed reviews from its customers. With a rating of 2.0, it is clear that some individuals have had negative experiences with this dental office.
One reviewer expressed their disappointment with the unprofessional and unaccommodating behavior of the staff. They had scheduled an appointment for 4:30 pm, according to their confirmation messages. However, when they arrived at the address, they were met with an unfortunate surprise. The reviewer felt let down by the lack of organization and professionalism displayed by the dental office.
Another customer shared their frustration with the manager’s lack of follow-through. Despite visiting the office multiple times, they were unable to receive dental services because the manager failed to submit the necessary paperwork. This lack of responsibility from the manager left the customer feeling disappointed and let down.
One individual had been a patient at Dental Solutions of Cedarbrook for approximately two years. However, their recent experience left much to be desired. After having their braces removed earlier in the day, they scheduled a cleaning appointment at the dental office. Unfortunately, they were met with dissatisfaction as they felt their teeth were not thoroughly cleaned. This left the customer feeling dissatisfied with the level of service provided.
While Dental Solutions of Cedarbrook offers services in general dentistry, cosmetic dentistry, and endodontics, it is crucial for the office to address the concerns raised by their customers. It is important for any business to prioritize professionalism, communication, and follow-through to ensure customer satisfaction. Improvements in these areas could greatly enhance the overall experience at Dental Solutions of Cedarbrook.
