Aspen Dental
1.0 / 5 stars, out of 3 reviews
401 S Gear Ave
Ste 101
West Burlington, IA 52655
Phone: (855) 998-0928
Review Summary
Aspen Dental has a rating of 1.0 based on 3 reviews. They offer services in Oral Surgeons, General Dentistry, and Cosmetic Dentists. Their location is at 401 S Gear Ave, Ste 101, West Burlington, IA 52655.
One reviewer had an appointment for 2:00 but had to wait for over an hour before being seen. They felt that the appointment time was meaningless to the staff at Aspen Dental. This lack of punctuality and consideration for the reviewer’s time is disappointing.
Another reviewer had a negative experience with the billing department at Aspen Dental. After paying their bill in full, they received additional bills for more money. Furthermore, Aspen Dental sent their bill to the reviewer’s insurance company, causing unnecessary confusion and frustration.
The third reviewer scheduled an appointment specifically to have a tooth pulled and took a half day off work. However, when they arrived at Aspen Dental, they were informed that their appointment was for an examination, not a tooth extraction. This miscommunication and inconvenience resulted in wasted time and a missed opportunity to have the tooth pulled.
Overall, based on these reviews, it seems that Aspen Dental has significant issues with appointment management, billing accuracy, and clear communication with their patients. These negative experiences highlight the importance of these aspects in providing quality dental care.
