Commonwealth Dentistry
1.0 / 5 stars, out of 1 reviews
68 Heritage Dr
Palmyra, VA 22963
Phone: (434) 813-1567
Review Summary
Commonwealth Dentistry is a dental clinic located in Palmyra, VA. They offer a range of services including general dentistry, cosmetic dentistry, and pediatric dentistry. However, based on a review from a customer, it seems that their service may not be up to par.
The customer had scheduled an appointment for a simple cleaning after waiting for two months to get an available slot. Unfortunately, the clinic cancelled the appointment the night before through a text message. This last-minute cancellation is highly inconvenient and disrespectful to the customer’s time and effort in securing the appointment.
Such unprofessional behavior reflects poorly on the clinic’s commitment to providing quality care and customer service. Cancelling an appointment at such short notice without a valid reason is unacceptable. It leaves the customer feeling frustrated and inconvenienced, especially after waiting for such a long time to secure an appointment.
Overall, based on this review, it is evident that Commonwealth Dentistry failed to meet the customer’s expectations. This incident raises concerns about their reliability and respect for their patients’ time. It is important for dental clinics to prioritize their patients and ensure smooth and timely communication regarding appointments. In this case, Commonwealth Dentistry fell short in this aspect.
Learn More About Commonwealth Dentistry Here
Village Dental
3.5 / 5 stars, out of 2 reviews
40 Joshua Ln
Palmyra, VA 22963
Phone: (434) 589-6999
Review Summary
Village Dental is a general dentistry practice located at 40 Joshua Ln in Palmyra, VA. With a rating of 3.5 and two reviews, it offers a range of dental services to the community.
One reviewer had a positive experience with the hygienist and found the cleanings to be great. However, they expressed dissatisfaction with the Front Desk receptionist who also handles billing. It seems that there may have been some issues in communication or customer service with this particular staff member. It’s important for the practice to address this concern and ensure that all staff members provide a positive and professional experience for patients.
The other reviewer mentioned that they are generally not a fan of going to the dentist, but they acknowledged that it is necessary. They appreciated that the dental work was done right, despite their personal discomfort with the sounds of scraping teeth and tools. This review highlights the importance of a skilled and competent dental team who can provide quality care even for patients who may not enjoy the experience.
Overall, Village Dental has received mixed reviews. While one reviewer had a positive experience with the hygienist and cleanings, the other reviewer expressed some dissatisfaction with the Front Desk receptionist. It’s important for the practice to address any concerns raised by patients and strive for excellence in all aspects of their service.
