Great Lakes Family Dental – Tecumseh
3.0 / 5 stars, out of 4 reviews
3085 West Russell
Tecumseh, MI 49268
Phone: (517) 201-2585
Review Summary
The Great Lakes Family Dental in Tecumseh has received mixed reviews from its customers. With a rating of 3.0, it seems that the overall experience at this dental clinic is average. However, the number of reviews is quite low, with only 4 reviews.
One customer had a negative experience due to the office manager, Jodi. They mentioned that Jodi was the only problem they had with the clinic, and did not elaborate further on the issue. This review was given a rating of 2 stars. It is unfortunate that the office manager’s behavior affected the customer’s overall experience.
Another customer had a similar experience with the office manager, describing her as the rudest they have ever encountered. This negative encounter happened at the front desk, which is the first point of contact for patients. It is important for the office manager to create a welcoming and friendly environment for patients. This review also received a rating of 2 stars.
On the positive side, one customer mentioned that the dentists and staff at the clinic are fantastic. They did not specify what exactly made the dentists and staff great, but it is clear that they had a positive experience overall. This review received a rating of 4 stars.
In terms of the physical environment, one customer mentioned that the building always appears to be clean. This is an important aspect of any dental clinic, as cleanliness and hygiene are crucial in maintaining a safe and comfortable environment for patients. They also mentioned that they had an extraction six months ago and have had no problems since then. This positive review received a rating of 4 stars.
Overall, it seems that the Great Lakes Family Dental in Tecumseh has some areas for improvement, particularly in terms of the office manager’s behavior. However, the positive reviews about the dentists, staff, and cleanliness of the clinic indicate that there is potential for a better overall experience. With more reviews, it would be easier to gauge the consistency of the customer experience at this dental clinic.