Columbia Basin Health Association Othello Clinic
1.0 / 5 stars, out of 3 reviews
1515 E Columbia St
Othello, WA 99344
Phone: (509) 488-5256
Review Summary
The Columbia Basin Health Association Othello Clinic has received mixed reviews from its patients. With a rating of 1.0, it is clear that the overall satisfaction with this clinic is quite low.
One reviewer expressed frustration with the clinic’s lack of responsiveness. They mentioned that it took two weeks for them to receive a response regarding a form that needed to be fixed and updated. Additionally, they had to make multiple phone calls over the course of several weeks just to get any information. This lack of communication and delay in addressing their concerns is definitely a point of concern.
Another reviewer went so far as to say that this is the worst clinic in Washington state. They were dissatisfied with the service they received, stating that it wasn’t worth their time. They also mentioned that the clinic seemed to prioritize the appearance of the facility over providing quality care. This suggests that the clinic may not be focused on the most important aspect of healthcare, which is the well-being of their patients.
A third reviewer criticized the clinic’s poor business practices. They mentioned that the clinic does not have a voicemail system, which can be inconvenient for working professionals. This means that patients have to take time out of their work schedule just to speak with someone at the clinic. This lack of convenience and consideration for patients’ time is another area where the clinic falls short.
Overall, the Columbia Basin Health Association Othello Clinic seems to have a number of areas where they need to improve. From their lack of responsiveness and communication to their focus on appearance rather than quality care, there are several aspects that have left patients dissatisfied. Additionally, their poor business practices, such as the absence of a voicemail system, further add to the frustrations experienced by patients. It is clear that there is room for improvement in order to provide better service and care to their patients.
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