Commwell Health Dental
1.5 / 5 stars, out of 3 reviews
6934 Beach Dr SW
Ste 4
Ocean Isle Beach, NC 28469
Phone: (910) 579-9600
Review Summary
Commwell Health Dental in Ocean Isle Beach, NC has received mixed reviews from its patients. With a rating of 1.5 stars out of 5, it seems that the overall experience at this dental practice has been disappointing for some.
One patient expressed frustration in trying to verify their insurance information and even had to cancel their appointment due to the lack of assistance from the staff. They stated, “Please cancel my appointment at Commwell Health dental in Ocean Isle Beach at 10am today. I have been trying to verify my insurance information since…” This indicates a lack of organization and communication within the dental office, leading to a negative experience for the patient.
Another patient had a similar experience when setting up an appointment for their daughter. They called two days in advance to confirm the appointment, but the staff had trouble locating it. The patient was even questioned about why the appointment was scheduled on a certain day. This kind of confusion and lack of professionalism reflects poorly on the dental practice and contributes to their low rating.
Despite the negative feedback, there was one positive aspect mentioned in a review from 2013. The previous dentist, Dr. Valentine, was highly regarded by one patient. However, they mentioned that the current dentist, Dr. Yoder, may not handle concerns or disagreements well. This suggests a potential decline in the quality of care or customer service since the change in dentists.
Overall, based on the limited number of reviews available, it appears that Commwell Health Dental in Ocean Isle Beach has room for improvement in terms of organization, communication, and patient satisfaction. It is important for dental practices to address these issues and strive for a better patient experience.
