Andrew D. Gould, DMD
1.0 / 5 stars, out of 1 reviews
1902 Bridge St
New Cumberland, PA 17070
Phone: (717) 774-7700
Review Summary
Andrew D. Gould, DMD is a dental practice located at 1902 Bridge St, New Cumberland, PA 17070. They offer general dentistry, cosmetic dentistry, and orthodontic services. With a rating of 1.0, it seems that this practice has received a negative review.
The reviewer mentioned that there was a lack of communication from the practice. They called the office with their insurance information, and the staff accepted them into the system and scheduled an appointment. However, when the reviewer arrived at the office after a 35-minute drive, they were not seen.
This lack of communication and failure to honor the scheduled appointment understandably left the reviewer frustrated and dissatisfied with their experience. It is unfortunate that the practice did not provide the necessary communication and professionalism to ensure a smooth and satisfactory visit for the reviewer.
It is important for dental practices to prioritize effective communication with their patients, as it helps build trust and ensures a positive experience. Patients rely on clear and timely communication to make informed decisions about their dental health and to feel valued as individuals.
Based on this reviewer’s experience, it appears that Andrew D. Gould, DMD may need to improve their communication processes and ensure that appointments are honored as scheduled. This will help create a better experience for their patients and improve their overall reputation.
