East Haddam Dental Associates
1.0 / 5 stars, out of 1 reviews
32 William F Palmer Rd
Ste 101
Moodus, CT 06469
Phone: (860) 873-1404
Review Summary
East Haddam Dental Associates is a dental practice located in Moodus, CT. They offer general dentistry, cosmetic dentistry, and periodontics services. However, based on the review left by a customer, it seems that their services may not meet expectations.
The customer mentioned that the dental practice never runs on time, even when there are no other patients present. This lack of punctuality can be frustrating for patients who have busy schedules and need to plan their time accordingly. It is important for a dental practice to respect their patients’ time and ensure that appointments start and end on time.
In addition to the issue with timeliness, the reviewer also mentioned that the dental practice double books appointments. This means that they schedule two patients for the same time slot, which can lead to longer waiting times and a decreased quality of care. Double booking appointments can cause confusion and make patients feel rushed during their visit.
The customer also stated that the dental practice is very slow, which further adds to the frustration of waiting. Slow service can be indicative of a lack of efficiency and organization within the practice. Patients should feel confident that their dental needs will be addressed in a timely manner.
Lastly, the reviewer mentioned that the front desk staff is not very pleasant. A friendly and welcoming front desk staff is crucial in creating a positive experience for patients. A warm and inviting atmosphere can help patients feel more relaxed and comfortable during their visit.
Based on this review, it appears that East Haddam Dental Associates may need to work on improving their timeliness, efficiency, and customer service. These aspects are essential for creating a positive patient experience and building trust with patients. It is important for dental practices to continuously evaluate and improve their services to meet the needs and expectations of their patients.
