Dowell Dental Group
2.5 / 5 stars, out of 6 reviews
817 E Lincolnway
Minerva, OH 44657
Phone: (330) 868-5001
Review Summary
The Dowell Dental Group in Minerva, OH has received mixed reviews from its patients. With a rating of 2.5 stars out of 5, the practice has room for improvement. One patient mentions that they and their spouse were patients of the group for several years but had a negative experience recently. They were disappointed with the service they received, leading to their low rating. It seems that there may have been a breakdown in communication or quality of care that needs to be addressed.
Another patient had a particularly distressing experience at Dowell Dental Group. They had an abscessed tooth and sought treatment at the practice, but were turned away unless they paid upfront. This refusal to provide immediate help left the patient in excruciating pain and dissatisfied with the level of care they received.
However, not all experiences at Dowell Dental Group have been negative. One patient has been a loyal customer for nearly 20 years and has had positive experiences with routine cleanings, fillings, and even braces. They are willing to drive over an hour to see Dr. Dowell, which speaks to the quality of care they have received over the years.
Overall, it seems that Dowell Dental Group has had some issues with customer satisfaction. It may be beneficial for the practice to assess and address any areas of improvement in order to provide consistent and satisfactory care to all of their patients.
