Lane & Associates Family Dentistry
2.0 / 5 stars, out of 4 reviews
102 South Main St
Lillington, NC 27546
Phone: (910) 893-1096
Review Summary
Lane & Associates Family Dentistry is a dental practice located at 102 South Main St, Lillington, NC 27546. They offer a range of services, including general dentistry, cosmetic dentistry, and orthodontics. However, based on the reviews from previous patients, their overall rating is quite low at 2.0 out of 5 stars.
One reviewer had a particularly negative experience with the customer service at Lane & Associates Family Dentistry. They mentioned that despite being a patient for over four years, they received absolutely awful customer service. They had to wait past their appointment time and were then informed that a medical order placed four years prior was the reason for the delay. This kind of experience can be frustrating and can leave patients feeling dissatisfied with the service they receive.
Another reviewer shared their dissatisfaction with the referral and treatment process at Lane & Associates DDS. They mentioned that their primary dentist referred them to Lane & Associates for a root canal on a tooth that already had a crown. However, when they contacted Lane & Associates to schedule the procedure, they faced difficulties and confusion. This lack of coordination and clarity in the referral process can be quite inconvenient for patients seeking specialized treatments.
Additionally, another reviewer accused Lane & Associates of being scam artists. They claimed that the dental practice provided false information to their wife about the cost of her dental work and what would be covered by insurance. Furthermore, they received multiple inaccurate bills, which only added to their dissatisfaction. Such misleading practices can erode trust and leave patients feeling deceived.
Based on the feedback from these reviews, it appears that Lane & Associates Family Dentistry has some issues with customer service, coordination, and transparency. These aspects are crucial in any healthcare setting, as patients rely on clear communication and accurate information to make informed decisions about their dental care. It is important for Lane & Associates to address these concerns and make improvements to ensure a better experience for their patients.
Learn More About Lane & Associates Family Dentistry Here
Lillington Family Dentistry
5.0 / 5 stars, out of 3 reviews
205 W Front St
Lillington, NC 27546
Phone: (910) 984-1556
Review Summary
Lillington Family Dentistry is a highly rated dental practice located at 205 W Front St in Lillington, NC. With a perfect rating of 5.0 stars and three glowing reviews, this practice is clearly a favorite among patients.
One reviewer expressed that their visit to Lillington Family Dentistry was the best dental office visit they had ever experienced. Despite being fearful of dentists, their expectations were exceeded from the moment they walked through the door. The friendly and welcoming atmosphere put them at ease, and the entire staff went above and beyond to ensure their comfort and satisfaction.
Another reviewer mentioned that they absolutely love all the staff at this location. The team is not only friendly, but also highly informative. They take the time to include the patient’s opinions and preferences when creating a treatment plan, ensuring that the patient feels heard and involved in their dental care. This level of personalized attention sets Lillington Family Dentistry apart from other practices.
Finding a reliable dentist that you can trust with your own dental health and that of your loved ones can be a challenge, but Lillington Family Dentistry is up to the task. In a world where corporate dental chains have become the norm, patients appreciate the personal touch and individualized care that this practice offers. The dedication to providing high-quality dental services in a warm and welcoming environment is evident in the positive experiences shared by patients.
If you’re looking for general dentistry or pediatric dentistry services in the Lillington area, Lillington Family Dentistry comes highly recommended. Give them a call at (910) 984-1556 to schedule an appointment and experience their exceptional care for yourself.
