Dentists’ Office of The Hudson Valley
2.0 / 5 stars, out of 35 reviews
1733 Ulster Ave
Lake Katrine, NY 12449
Phone: (845) 512-1230
Review Summary
The Dentists’ Office of The Hudson Valley has received mixed reviews from its customers. With a rating of 2.0, it is clear that some customers have had negative experiences. One reviewer mentioned their fear of dentists and doctors in general, but praised the team at this office for being amazing. They specifically mentioned the front desk, dental hygienists, and Dr. Kim for their exceptional service. This positive review highlights the team’s ability to make even fearful patients feel comfortable and well-cared for.
However, another reviewer had a negative experience at the office. They visited in 2019 for full removal and snap-in implants, but were disappointed with the coverage provided by their dental plans. Despite having two dental plans, they felt that their coverage was not taken into account properly. This negative experience raises concerns about the office’s communication and handling of insurance matters.
Another customer had an issue with billing. They had a cleaning done in January, but the Dentist’s Office billed both their wife’s insurance company and their own insurance company for the same procedure. This double billing raises concerns about the office’s billing practices and attention to detail when handling insurance claims.
Overall, the Dentists’ Office of The Hudson Valley has both positive and negative reviews. While some customers have praised the team for their exceptional service and ability to make patients feel comfortable, others have raised concerns about insurance coverage and billing practices. It is important for the office to address these issues and ensure a smooth experience for all patients.
