Lake City Family Dentistry
2.5 / 5 stars, out of 3 reviews
213 S Canal St
Lake City, MI 49651
Phone: (231) 839-2630
Review Summary
Lake City Family Dentistry has received mixed reviews from its patients. With a rating of 2.5 out of 5, it is clear that the overall experience at this dental practice has left some customers disappointed.
One patient expressed their concerns about safety protocols in the office. They mentioned that no masking was required upon entering the office and that both the administrative staff and other patients were unmasked. This lack of adherence to COVID-19 safety measures understandably made them feel unsafe. The patient also mentioned that the dentist did not address their concerns, which only added to their dissatisfaction.
Another patient mentioned their frustration with the inability to leave a review on the practice’s Facebook page. It seems that the dental practice has intentionally disabled the review feature on their page, perhaps to avoid negative feedback. This lack of transparency and openness to feedback is seen as a negative aspect of their practice by this patient.
However, amidst these negative experiences, there was also a shining review from a patient who had an outstanding experience. This patient was in need of emergency dental care due to an abscess tooth on Father’s Day. Despite the early hour, they were able to reach out to the office and secure an appointment. The patient praised the exceptional service they received, highlighting the dedication and responsiveness of the dental team.
Overall, the mixed reviews of Lake City Family Dentistry suggest that while some patients have had positive experiences, others have encountered issues with safety protocols and the practice’s approach to customer feedback. It is important for potential patients to consider these factors when deciding whether to choose this dental practice.
