Kalona Family Dental
1.0 / 5 stars, out of 1 reviews
1206 E Ave
Kalona, IA 52247
Phone: (319) 656-3264
Review Summary
Kalona Family Dental is a general dentistry practice located at 1206 E Ave, Kalona, IA 52247. They can be reached at (319) 656-3264. The practice has received a rating of 1.0 based on one review.
The reviewer had dental anxiety and was recommended to see Dr. Grimm at Kalona Family Dental. However, their experience with the practice was not positive. The reviewer mentioned that their daughter, who is usually patient and conscientious, had a negative encounter with the woman who runs the front of the office.
It is unfortunate to hear that the reviewer’s daughter did not have a pleasant experience at Kalona Family Dental. Dental anxiety is a common concern, and it is crucial for dental practices to create a welcoming and comfortable environment for patients. It is important to address any issues with the office staff to ensure a positive experience for all patients.
As a general dentistry practice, Kalona Family Dental should strive to provide excellent patient care and customer service. It is essential for the front office staff to be friendly, understanding, and helpful, especially when dealing with patients who have dental anxiety.
Based on this review, it seems that the reviewer did not feel supported or understood by the woman who runs the front of the office. Improving communication and empathy towards patients with dental anxiety could greatly enhance the overall experience at Kalona Family Dental.
It is important for dental practices to constantly evaluate and improve their services to ensure patient satisfaction. Taking feedback into consideration and making necessary changes can help create a positive and comfortable environment for all patients, including those with dental anxiety.
We hope that Kalona Family Dental takes this review as an opportunity to address any issues and improve their practice to better serve their patients.
