Monadnock Dental Associates
3.0 / 5 stars, out of 4 reviews
123 Main St
Jaffrey, NH 03452
Phone: (603) 532-8720
Review Summary
Monadnock Dental Associates has received mixed reviews from its patients. With a rating of 3.0, the dental practice has some room for improvement. However, it offers a variety of services in orthodontics, cosmetic dentistry, and general dentistry, catering to the diverse needs of its patients.
One dissatisfied patient expressed frustration with the organization, describing it as “incompetent from top to bottom.” The front office staff was deemed arrogant and dim-witted. This negative experience may deter potential patients from seeking treatment at Monadnock Dental Associates.
Another patient warned against missing appointments, recounting an incident where they were charged for missing an appointment two years prior. This policy may be viewed as unfair by some patients, particularly those who may have valid reasons for cancellations or rescheduling.
On a positive note, a previous patient expressed a completely different experience. They claimed to have never enjoyed going to the dentist until visiting Monadnock Dental Associates. Praising the cleanliness of the facility, they even joked that one could eat off the floors. Additionally, they were highly satisfied with the quality of the dental work they received.
Overall, Monadnock Dental Associates has a diverse range of dental services to offer. However, the negative experiences shared by some patients highlight areas where improvements can be made, particularly in terms of customer service and appointment policies. It is always important for potential patients to weigh the pros and cons before choosing a dental practice that best suits their needs.
Learn More About Monadnock Dental Associates Here
Jun Nancy
2.0 / 5 stars, out of 1 reviews
56 Peterborough St
Jaffrey, NH 03452
Phone: (603) 532-8621
Review Summary
Jun Nancy recently had an unfortunate experience at a general dentistry practice located in Jaffrey, NH. Jun left a 2-star rating for the practice and had some negative feedback to share.
Jun contacted the office to schedule an appointment for their daughter, but was met with extremely rude behavior from the office staff. They were cut off before they could even finish speaking and left feeling frustrated and unheard. This kind of customer service is unacceptable and reflects poorly on the practice as a whole.
While it’s important to note that this is just one person’s experience, it’s clear that the office staff needs to improve their communication skills and treat customers with more respect. It’s disappointing to see such a negative encounter when seeking dental care, and it’s understandable that Jun Nancy left a low rating based on this interaction.
Hopefully, the practice takes this feedback into consideration and works towards providing a more positive and welcoming environment for their patients. Effective communication and attentive customer service are essential in the healthcare industry, and it’s crucial that all staff members recognize this.
Overall, Jun Nancy’s experience at this general dentistry practice was less than satisfactory, and it’s important for the office to address the issues raised in order to improve their reputation and provide better patient care.
