BJ Henderson, DDS
1.0 / 5 stars, out of 2 reviews
3130 N Grimes St
Hobbs, NM 88240
Phone: (575) 392-3434
Review Summary
BJ Henderson, DDS has received a total of 2 reviews on their general dentistry services. Unfortunately, both reviews have given a rating of 1.0, indicating a highly unsatisfactory experience. Let’s take a closer look at what the reviewers have said.
The first reviewer expressed frustration with the practice’s handling of insurance. They claimed that the dental office had no understanding of how insurance works. According to the review, the office charged the reviewer their portion of the bill and then demanded payment for the rest before insurance had even paid the claim. This kind of practice can be inconvenient and financially burdensome for patients, as it requires them to pay upfront without knowing the final insurance coverage. It’s important for dental offices to have a clear and transparent understanding of insurance processes to provide a better experience for their patients.
The second reviewer visited BJ Henderson, DDS for a teeth cleaning but ended up being recommended to have all four of their wisdom teeth removed. The reviewer mentioned feeling uninformed and not receiving any instructions regarding the procedure. This lack of communication and guidance can be unsettling for patients, especially when it involves a significant dental procedure like wisdom tooth extraction. Patients rely on their dentists to provide clear explanations, answer questions, and ensure their comfort and understanding throughout the process. The reviewer’s experience suggests that this aspect was lacking during their visit.
Based on these two reviews, it seems that BJ Henderson, DDS may need to improve their communication and understanding of insurance processes to provide a more satisfactory experience for their patients. Clear communication and transparency are essential in any dental practice, and patients rely on these qualities to make informed decisions about their oral health. Addressing these concerns can help BJ Henderson, DDS regain the trust and satisfaction of their patients.
Learn More About BJ Henderson, DDS Here
Familia Dental
1.5 / 5 stars, out of 13 reviews
1710 Joe Harvey Blvd
Hobbs, NM 88240
Phone: (575) 738-0335
Review Summary
Familia Dental, located at 1710 Joe Harvey Blvd in Hobbs, NM 88240, offers both orthodontic and general dentistry services. However, based on the reviews, it seems that the overall experience at this dental office has been quite disappointing.
With a rating of 1.5 stars out of 5, it’s evident that many customers have had negative experiences at Familia Dental. One reviewer even expressed their dissatisfaction by stating that they would give this place 0 stars if it were possible. They mentioned that despite being the only dental office within a 100-mile radius that accepts their insurance, they would rather pay full price elsewhere. This clearly indicates a lack of satisfaction with the quality of service provided.
Another reviewer shared their frustration with the long wait times. They had made an appointment to have a cavity checked, but ended up waiting over an hour for service. This kind of delay can be quite frustrating, especially when it involves dental issues that may require immediate attention. It reflects poorly on the office’s efficiency and ability to manage appointments effectively.
Furthermore, some customers have also complained about the unfriendly attitude of the front desk staff. One reviewer mentioned that during their first visit, their name was never called, and during their second visit, they had been waiting for an hour without being attended to. This kind of poor customer service can create a negative and unwelcoming atmosphere for patients.
Based on the reviews, it seems that Familia Dental in Hobbs, NM has a lot of room for improvement in terms of customer service, wait times, and overall patient experience. It’s crucial for a dental office to prioritize the well-being and satisfaction of their patients, and it seems that these aspects have been lacking in this particular establishment.
Learn More About Familia Dental Here
Care Dental
5.0 / 5 stars, out of 4 reviews
610 W Bender Blvd
Ste 400
Hobbs, NM 88240
Phone: (575) 964-8700
Review Summary
Care Dental is a highly recommended dental clinic located in Hobbs, NM. With a perfect rating of 5.0 stars, it’s clear that their patients are extremely satisfied with the quality of care they receive. Care Dental offers a range of services, including cosmetic dentistry, general dentistry, and pediatric dentistry, making it a great choice for individuals of all ages.
One reviewer, who chose Care Dental as their children’s dentist, was impressed by the high reviews they saw on Yelp and other platforms. They were not disappointed. The reviewer mentioned that through their insurance company’s portal, they were able to easily schedule appointments and access all the necessary information. This demonstrates Care Dental’s commitment to providing convenient and accessible dental care.
Another reviewer had a positive experience scheduling their first appointment as a new patient. They found the process to be fast and easy, thanks to the friendly staff who assisted them over the phone. The reviewer was able to secure an appointment within a week of their initial call, highlighting the clinic’s efficiency in accommodating new patients.
One of the standout features of Care Dental, according to another reviewer, is the ease of scheduling appointments. The staff is described as super welcoming and friendly, ensuring a pleasant experience from the moment patients walk through the door. The reviewer also mentioned that they have never experienced any pain during their visits, thanks to the skilled dentists at Care Dental.
Overall, Care Dental is a top-notch dental clinic that consistently delivers exceptional care and service. With their focus on patient satisfaction and convenience, they have established themselves as a trusted choice for all dental needs in Hobbs, NM. Whether you’re looking for cosmetic dentistry, general dentistry, or pediatric dentistry, Care Dental is definitely worth considering.
Learn More About Care Dental Here
Aspen Dental
3.0 / 5 stars, out of 2 reviews
1500 W Joe Harvey Blvd
Hobbs, NM 88240
Phone: (855) 998-0928
Review Summary
Aspen Dental is a dental clinic located in Hobbs, NM. They offer a range of services including oral surgery, general dentistry, and cosmetic dentistry. With a rating of 3.0, Aspen Dental has received mixed reviews from their customers.
One reviewer had a great experience at Aspen Dental and praised the staff for their excellent service. They particularly mentioned dental hygienist Erika Guillen for her patience and professionalism. The reviewer found the staff to be friendly and accommodating, making their visit to the clinic a pleasant one.
However, another reviewer had a negative experience at Aspen Dental. They arrived at the clinic early in the morning to get their tooth looked at, but encountered issues right from the start. The reviewer mentioned that there was no pen available at the front desk to sign in, and when they went to sit down, they were told that they needed to do something else. This lack of organization and communication left a negative impression on the reviewer.
It’s worth noting that there is also a positive review from a different time period. A previous dental hygienist from another clinic recommended Aspen Dental to the reviewer’s brother, speaking highly of the quality of their services. This suggests that Aspen Dental has had positive experiences from customers in the past.
Overall, Aspen Dental has a mixed reputation based on the available reviews. While some customers have had positive experiences with the clinic and its staff, others have encountered issues with organization and communication. It’s important for potential customers to consider these factors when choosing a dental clinic.
