Nameoki Dental Care

1.0 / 5 stars, out of 4 reviews

3429 Nameoki Rd
Granite City, IL 62040

Phone: (618) 452-2006

Review Summary

Nameoki Dental Care has received a 1.0 rating based on 4 reviews. It is classified as a General Dentistry practice. The dental clinic is located at 3429 Nameoki Rd, Granite City, IL 62040. To contact them, you can call (618) 452-2006.

One reviewer expressed their disappointment with the receptionist’s unprofessional behavior. The receptionist voiced her opinion about the election and acted in a racist manner towards the only black patient, who was a first-timer at the clinic. This behavior is completely unacceptable and reflects poorly on the practice.

Another reviewer shared their dissatisfaction with the practice, stating that their husband was overcharged during a visit in July 2020 and they still haven’t received their refund. Despite multiple attempts to resolve the issue by calling the clinic, they have not received any resolution. This lack of responsiveness and failure to rectify the situation is disappointing.

One reviewer had an issue with the billing process. They claimed that Nameoki Dental Care billed their insurance for a deep cleaning when they only received a regular cleaning. This resulted in a deductible of $50, which could have been avoided if the correct services were billed. It is important for a dental practice to accurately bill for the services provided to avoid unnecessary expenses for the patients.

Based on these reviews, it seems that Nameoki Dental Care has a number of issues that need to be addressed. The unprofessional behavior of the receptionist, the failure to provide a refund, and the incorrect billing practices are all concerning. It is crucial for a dental practice to prioritize professionalism, customer service, and accuracy in their operations. Improvements in these areas would greatly enhance the overall experience for patients at Nameoki Dental Care.

Learn More About Nameoki Dental Care Here

Donna Porterfield, DMD

image of business Donna Porterfield, DMD

5.0 / 5 stars, out of 1 reviews

2161 Pontoon Rd
Granite City, IL 62040

Phone: (618) 931-2800

Review Summary

Donna Porterfield, DMD has received a glowing review from a satisfied patient. The reviewer expresses their love for their dentist and their previous dislike for dental visits. They highly recommend Dr. Porterfield to anyone in need of dental care. The reviewer praises her for staying up-to-date with the latest advancements in dentistry and commends her staff for their excellent service.

Learn More About Donna Porterfield, DMD Here

Mueller Family Dentistry

5.0 / 5 stars, out of 1 reviews

3716 Pontoon Rd
Granite City, IL 62040

Phone: (618) 215-3209

Review Summary

The Mueller Family Dentistry is highly recommended by one satisfied customer. The reviewer mentions that Dr. Mueller is amazing and takes the time to listen to their concerns, providing genuine answers. The reviewer also appreciates the friendly and helpful office staff, who are always pleasant to speak with over the phone. The reviewer is impressed with the prices offered by the dental practice.

Learn More About Mueller Family Dentistry Here