Michael D Nelson, DDS
1.0 / 5 stars, out of 2 reviews
412 W Main St
Grangeville, ID 83530
Phone: (208) 983-2422
Review Summary
Michael D Nelson, DDS has received a rating of 1.0 based on 2 reviews. The dental practice is located at 412 W Main St, Grangeville, ID 83530.
The first reviewer had a negative experience with the dental practice. They mentioned that the staff chose not to notify them after dropping their insurance. After undergoing a routine procedure, they were checked out without being informed that their insurance was no longer accepted. This lack of communication caused frustration and disappointment for the reviewer. They expected the procedure to be fully covered, but they were left to deal with the financial burden on their own.
The second reviewer shared a horrible experience that their mother had at this dental practice. The mother developed a severe infection that ultimately affected her stomach. The reviewer mentioned that the dental practice did not return their phone calls, which added to their frustration. Eventually, they had to seek treatment elsewhere to address the complications caused by the infection. This experience was both physically and emotionally distressing for the mother.
Based on these reviews, it seems that Michael D Nelson, DDS has not provided satisfactory care or customer service. The lack of communication regarding insurance changes and the failure to address a serious infection are concerning. These negative experiences highlight the need for improvement in the practice’s communication and patient care protocols.
