Family Care Dental
2.5 / 5 stars, out of 3 reviews
1810 Decatur Hwy
Ste 212
Fultondale, AL 35068
Phone: (205) 383-1387
Review Summary
Family Care Dental is a dental practice located at 1810 Decatur Hwy, Ste 212, Fultondale, AL 35068. They offer services in General Dentistry, Endodontics, and Periodontics. With a rating of 2.5 stars, the practice has received mixed reviews from customers.
One satisfied customer mentioned that they really enjoyed getting their teeth cleaned at this location. They appreciated that during their visit, the dental hygienist asked questions about their teeth and provided informative advice. This positive experience contributed to their 5-star rating.
However, another customer expressed disappointment with the recent changes in the staff. They found it unprofessional that their request for a call back was ignored. Additionally, they had to cancel their appointment but did not receive any assistance when contacting the practice. This negative experience resulted in a 1-star rating.
Another customer had an awful experience at Family Care Dental. They called ahead and specifically mentioned that they needed an appointment to address the pain in their mouth. However, upon arrival, they did not receive the necessary treatment to alleviate their discomfort. This lack of proper care and communication led to their 1-star rating.
Overall, Family Care Dental has received mixed reviews from customers. While some have had positive experiences with the dental hygienists and the services provided, others have expressed dissatisfaction with the staff’s professionalism and communication. It is recommended that prospective patients consider these reviews when making a decision about their dental care.