Lane & Associates Family Dentistry
3.0 / 5 stars, out of 3 reviews
598 Jackson Blvd
Ste 100
Erwin, NC 28339
Phone: (910) 892-8886
Review Summary
Lane & Associates Family Dentistry is a dental practice located at 598 Jackson Blvd, Ste 100 in Erwin, NC. They offer a range of services including general dentistry, cosmetic dentistry, and orthodontics. With a rating of 3.0, Lane & Associates has received mixed reviews from their patients.
One satisfied patient had a fantastic experience with the practice. They rated it 5 stars and mentioned that if they could rate higher, they definitely would. The receptionist was described as lovely and polite, setting a positive tone from the start. In the treatment area, there were two unnamed individuals who provided excellent care. Unfortunately, the details about their specific roles were not mentioned. Overall, this patient had a wonderful experience with Lane & Associates Family Dentistry.
On the other hand, another patient had a negative encounter with the staff at Lane & Associates. They described them as some of the rudest people they have ever encountered. This patient emphasized that they refuse to be treated in such a disrespectful manner, especially when their family pays good money for the services. Unfortunately, no specific incidents or interactions were mentioned, leaving the exact nature of the encounter unclear.
There was also a review that mentioned a specific issue with Dr. Patel at Lane & Associates. The reviewer described her as rude and impolite to her staff, except for certain individuals. They expressed their disappointment in Dr. Patel discussing her staff with patients, which created an uncomfortable and unprofessional environment. The reviewer did not provide any further details or examples of these incidents.
In conclusion, Lane & Associates Family Dentistry has a mix of positive and negative reviews. While some patients had a wonderful experience with the receptionist and unnamed staff members, others encountered rude behavior from the staff and specifically mentioned issues with Dr. Patel. It is important for the practice to address these concerns and strive to provide consistent, respectful, and professional care to all their patients.
