Mill Pond Dental Associates
1.0 / 5 stars, out of 1 reviews
170 E Falmouth Hwy
East Falmouth, MA 02536
Phone: (508) 540-2303
Review Summary
Mill Pond Dental Associates is a dental practice located at 170 E Falmouth Hwy in East Falmouth, MA. They offer a range of dental services including cosmetic dentistry, general dentistry, and endodontics. With a rating of 1.0, it’s safe to say that their service has left much to be desired.
One reviewer, who had been a patient with Dr. Frizzel for over 20 years, expressed their disappointment with the service provided by Mill Pond Dental Associates. They mentioned that they had stayed with the practice even after it was sold twice, but unfortunately, the experience did not improve. The reviewer mentioned that the service was “horrible” and highlighted two key issues.
The first issue mentioned by the reviewer was the lack of consistency in the staff. They stated that they never had the same employee attending to them during their visits. This inconsistency could have led to a lack of continuity in their treatment and could have contributed to a subpar experience.
The second issue mentioned was the lack of communication. The reviewer stated that they never received the same information or updates about their treatment. This lack of communication can be frustrating for patients who rely on clear and consistent information to understand their dental health and make informed decisions.
Based on this review, it appears that Mill Pond Dental Associates has room for improvement in their service delivery. Consistency in staff and effective communication are essential factors in providing quality dental care. Hopefully, the practice takes this feedback into consideration and works towards enhancing their patients’ experience in the future.
