Coeburn Dentistry
1.0 / 5 stars, out of 1 reviews
208 Front St W
Coeburn, VA 24230
Phone: (276) 395-6632
Review Summary
Coeburn Dentistry, located at 208 Front St W, Coeburn, VA 24230, has received a rating of 1.0 based on a review from a dissatisfied customer. The reviewer, who had experienced severe tooth pain, attempted to schedule an emergency visit but was met with an unexpected response.
The customer was informed that they were “blacklisted” from receiving treatment due to two missed appointments. However, the reviewer claims that they never made these appointments in the first place. This unfortunate situation left the customer feeling frustrated and unheard.
This incident raises concerns about the customer service and communication practices of Coeburn Dentistry. It is essential for dental practices to maintain accurate records and ensure clear communication with their patients, especially during urgent situations such as severe tooth pain.
It is crucial for dental practices to prioritize patient care and address their concerns promptly and professionally. This negative experience highlights the importance of open communication, empathy, and understanding. Coeburn Dentistry should take this feedback seriously and work towards improving their customer service to regain the trust of their patients.
Overall, this review sheds light on a disappointing experience at Coeburn Dentistry. Potential patients should consider this feedback when making decisions about their dental care and may want to explore other options in the area.
