Rainieri Frank A DMD
1.5 / 5 stars, out of 3 reviews
261 Berkmore Pl
Berkeley Springs, WV 25411
Phone: (304) 258-1623
Review Summary
Rainieri Frank A DMD has received mixed reviews from their patients. With a rating of 1.5 stars out of 5, it seems that many people have had negative experiences at this dental practice.
One reviewer mentioned that they called in February to make an appointment and found the office staff to be very rude. They were even asked to provide their insurance information before being able to schedule an appointment. This kind of treatment is unacceptable and can make patients feel unwelcome and disrespected.
Another patient had a similar experience, reporting that the staff was rude to their family and tried to hold their medical records hostage until a bill was paid. The reviewer even mentioned that they were yelled at on the phone, which is completely unprofessional and inappropriate.
A third reviewer expressed disappointment with Rainieri Frank A DMD after losing a crown. They called the office on a Monday morning, hoping to be seen as soon as possible to have the crown reattached. However, they were unable to get an appointment until later in the week. This delay in treatment can be frustrating and inconvenient for patients who are experiencing dental issues.
Based on these reviews, it appears that Rainieri Frank A DMD may have issues with their customer service and patient care. Patients deserve to be treated with respect and professionalism, and it seems that this dental practice may be lacking in those areas. It is important for dental providers to create a welcoming and comfortable environment for their patients, and it is clear that Rainieri Frank A DMD has room for improvement in this regard.
