Sunrise Side Dental Centers
1.0 / 5 stars, out of 3 reviews
3448 US Hwy 23 S
Alpena, MI 49707
Phone: (989) 354-3130
Review Summary
Based on the reviews, Sunrise Side Dental Centers in Alpena, MI has received a rating of 1.0. The reviewers have expressed their dissatisfaction regarding various aspects of their experience.
One reviewer mentioned that the billing department sent claims to the insurance company for a visit that wasn’t their husband’s. When they disputed the claim, it seems that the issue was not resolved satisfactorily. This suggests a lack of attention to detail and potentially poor communication between the dental office and the insurance company.
Another reviewer mentioned that their husband had a crown and filling done for a cost of $1400, but it fell out in less than a year. This indicates a lack of quality and durability in the dental work performed at Sunrise Side Dental Centers. The reviewer explicitly states that they would not recommend the dental office to others.
Furthermore, a reviewer mentioned that they would not recommend Sunrise Side Dental Centers for crowns or fillings. They had a filling done for their son, but the dentist left space underneath it, causing further issues that may require the tooth to be pulled or crowned. This indicates a lack of precision and attention to detail in the dental work performed by the dentist at this location.
Overall, based on the negative experiences shared by the reviewers, it is clear that Sunrise Side Dental Centers has significant issues in various aspects of their dental practice. These issues include problems with billing, poor quality and durability of dental work, as well as a lack of precision and attention to detail. As a result, it is recommended to seek dental services elsewhere to ensure a better experience and quality of care.
Learn More About Sunrise Side Dental Centers Here
Alpena Family Dentistry
1.0 / 5 stars, out of 1 reviews
2685 US 23 S
Alpena, MI 49707
Phone: (989) 354-4100
Review Summary
Alpena Family Dentistry is a dental practice located at 2685 US 23 S, Alpena, MI 49707. They offer a range of services including oral surgery, general dentistry, and periodontics. However, based on a review from a dissatisfied customer, it seems that their customer service may be lacking.
The reviewer mentions that they were four minutes late to their appointment, which they acknowledge was their fault. However, they tried to call the dental office to inform them that they were almost there, but apparently encountered some difficulty in reaching them. This lack of communication caused frustration for the reviewer.
It is important for businesses, especially healthcare providers, to prioritize customer service and be understanding of unforeseen circumstances. While punctuality is important, it is also important for the dental office to be accommodating and provide a welcoming environment for their patients.
Overall, based on this one negative review, it seems that Alpena Family Dentistry may need to improve their customer service and communication skills. It is always important for businesses to listen to their customers’ concerns and strive to provide the best experience possible.
