Keith’s Kitchens
2.0 / 5 stars, out of 3 reviews
9201 State Rte 34
Winfield, WV 25213
Phone: (304) 586-4311
Review Summary
Keith’s Kitchens is a contractor located in Winfield, WV. They specialize in general contracting and flooring services. With a rating of 2.0 stars and a total of 3 reviews, it’s important to consider the experiences of past customers before making a decision.
One reviewer had a positive experience with Keith’s Kitchens, mentioning that they were able to easily get in touch with them and schedule an estimate for their kitchen and bathroom. They also noted that the prices were more affordable compared to other options. This positive review reflects well on the company’s professionalism and competitive pricing.
However, the majority of the reviews are negative, with customers expressing frustration over the lack of customer service provided by Keith’s Kitchens. One reviewer mentioned that the company did not answer their calls, provide satisfactory answers, or return their calls. Scheduling services was also described as terrible, indicating a lack of organization and communication within the company. These negative reviews highlight the importance of prompt and reliable customer service in the contracting industry.
Another reviewer shared their disappointment with Keith’s Kitchens, specifically mentioning the owner, Charles. They claimed that Charles had promised to respond to a question regarding a quote multiple times but failed to follow through. The reviewer felt that excuses were being made instead of providing the necessary information. This review raises concerns about the company’s reliability and integrity.
Based on the reviews, it is difficult to recommend Keith’s Kitchens as a reliable contractor. The negative experiences shared by customers regarding the lack of customer service and communication are major red flags. When choosing a contractor, it is crucial to prioritize companies that prioritize clear communication and prompt customer service to ensure a smooth and satisfactory experience.
