H. Jack’s Plumbing and Heating Cleveland
2.0 / 5 stars, out of 27 reviews
29930 Lakeland Blvd
Wickliffe, OH 44092
Phone: (216) 691-9935
Review Summary
H. Jack’s Plumbing and Heating Cleveland has received a total of 27 reviews. The company specializes in plumbing, heating & air conditioning/HVAC, and general contracting services. However, it has a rating of only 2.0 stars out of 5. Let’s take a closer look at some of the reviews to understand why.
One customer had a toilet running problem and called several places for solutions. However, the solutions provided by other companies were deemed ridiculous, including breaking walls and replacing pipes. Fortunately, H. Jack’s Plumbing and Heating Cleveland came to the rescue. The customer was extremely satisfied with their service and gave them a 5-star rating. This positive feedback highlights the company’s ability to provide effective solutions without unnecessary and costly measures.
On the other hand, another customer had a negative experience with the company. Their 95-year-old father had an issue with his AC not working, so they reached out to H. Jack’s Plumbing and Heating Cleveland for assistance. However, the technician’s troubleshooting efforts were unsuccessful, leaving the customer dissatisfied. This negative experience may have contributed to the low overall rating of the company.
In another instance, a customer contacted H. Jack’s Plumbing and Heating Cleveland after receiving a magnet in the mail. They had a backed-up toilet and needed assistance. Unfortunately, their experience with the company was unpleasant from the start. The person who answered their call was rude, which left a negative impression. This negative interaction may have influenced the customer’s decision to give the company a 1-star rating.
Based on these reviews, it seems that H. Jack’s Plumbing and Heating Cleveland has had a mix of positive and negative experiences. While they have successfully resolved issues for some customers, they have also fallen short in certain situations. It’s important for the company to address and improve upon the negative feedback in order to provide consistently satisfactory service to all customers.
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